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We stayed in a two bedroom suite facing the ocean and woke up to rainbows every morning! The hotel itself is in the best location in Waikiki and we appreciated proximity to all the luxury shops, restaurants and beaches. The D tower is close to a little market downstairs which was really helpful and Dean & Deluca provided some great caffeine fix. We also enjoyed the pool -- my 3 yr old niece made some very special memories learning to swim there. The property is sparkling clean, tastefully decorated and very secure with tons of helpful staff at the valet desk which was great for shopping/parking. The kitchen was well stocked with everything you might need, and while we ate out for the most part, it was really great to cook sometimes and do the laundry as we stayed over a week. The suite was very comfortable for our family of 4 adults and 1 kid, and the quality of service was exceptional throughout our stay. From the cleaning staff to bell men to front desk, every single hotel staff we encountered remained courteous, quick and kind. In particular the concierge team, Jordan and Aiko, went above and beyond their ways to make our stay so special for my sister's wedding and I am so grateful for all their help before, during and after our stay. My mom loved the view and ambience of La Vie restaurant for breakfasts and we enjoyed Friday fireworks twice during our stay, once from the Italian restaurant on site and also from our suite. It is as good as it gets in Waikiki when you have such a luxurious, calm and peaceful home base, especially for a family visit. I also stayed at Kahala resorts before my family arrived and still think that the Ritz was the best choice for the family to spend time together. As someone who spends more time at 5 star hotels than my own home, the quality of the staff and service really stood out for me for this property and I look forward to going back❤️🌈

We loved staying at this hotel and we highly recommend staying here for a vacation in Honolulu-Waikiki area! We did mention during the reservation that we are celebrating a big birthday, and we were pleasantly surprised to find in our room a complimentary bottle of champagne and a selection of fresh fruit. The room was beautiful, very spacious and comfortable, with a lovely view over the ocean (Ocean Front), which was perfect for enjoying the sunrise and sunset. During our stay, we were out exploring the island but after our arrival back to the hotel, while we were relaxing at our lanai (balcony), we managed to catch a glimpse of the evening show featuring a former Miss Hawaii. The hotel location is perfect - it is literally on the beach (tiny one by the hotel but a pleasant walk to the main beach) and within a short walking distance from the shopping area, yet the hotel is quiet. The breakfast buffet was generous, with lots of delicacies and amazing fresh fruit, we enjoyed sitting outside under the palm trees. The staff goes above and beyond to make guests feel comfortable. Thank you for making our short stay so memorable!

Break fast and all meals/restaurants were fabulous! Staff were fantastic, just the best! And the facilities and surroundings just unbelievable! We picked this hotel because another lady had left a review saying how her stay was so amazing it ruined other holidays for her and I completely agree and am so glad we went! The stargazing and the sound bath activities were SO wonderful and delivered by the best people!! Thank you!

Just a perfect place to relax, enjoy life and the beautiful and special environment of the North Shore.

It was very clean and nice. Staff were very friendly and responsive to requests.

Great property with lots of added extras like toiletries and sports and beach gear.

We liked that the pools were open late. Food and service at Longboards was good. Check-in and check-out were convenient. We didn't have time to fully enjoy all of the amenities but we enjoyed our stay.