Spa Hotels in George Town

More than adequate. Staff very happy to help with everything

The room was simply one of the cutest most beautiful rooms i've ever stayed had, had a unique character and style that I loved so much. The staff was very friendly and accommodating. I forgot my rental car keys at breakfast, and only found out the next stay, the same day I had to drop off the car, they kept them safe for me at the reception, I was about to have a heart attack. The room has the most wonderful rooftop pool area with a stunning panoramic view to the water. Loved everything about the stay, and the breakfast was really good too. The hotel even had a full itinerary planned for the guests for all the attractions to see around the city.

Highly recommend to stay at least two nights to enjoy the afternoon tea! Great location, 5 min walk to night markets and bars but quiet old-fashioned and cultural decoration throughout the hotel friendy, well-manneredhelpful staff and owner

The food ofc it was very yummy! 😋

Nice place good location and nice reception

The Club snack available from 5 to 7 p.m. every day is a Godsend as my kids find most of the Penang food spicy. So they like the food served in the Club Lounge e.g. Sphaghetti, Chicken Burger (non-spicy) etc. The price of the hotel is on the high side, but if it's a family and you need some back up meal plans, it would still be good value. Proximity to Komtar is a huge plus if you wish to go to The TOP, TECH DOME and Penang Hill.

Location, price, familiarity and great breakfast buffet.

The staff are spectacular! The moment we arrived on site with our luggage, a staff member approached and asked if we are checking in and he took care of loading our luggage while giving us directions to the reception on the 3rd floor. While we were checking in, we got complimentary icecream and our bags were brought to our room shortly after we went inside the room. Beds were king sized and comfortable, linen was clean, and the pillows were awesome! AC worked well and there us a mini fridge with complimentary drinks and some small snacks (wafer cookie and chocolate covered nuts) Black out curtains ensured we could sleep through the night (maybe set an alarm if you wanted to get up early otherwise you'll think it's still the middle of the night when it's 10am!) Breakfast buffet was a great value and some dishes and drinks changed daily. You can get nasi lemak, fried noodles, salad, assortment of pastries and bread, icecream, soup noodles, steamed buns and sticky rice, congee, and there is a coffee machine too (i didnt use it but it looked popular!) Housekeeping comes by daily and if you're in the room they will check if you'd like anything changed or the room cleaned, very friendly and kind staff. The driveway in front of the hotel lobby is managed by a security guard all day long. He works hard to direct traffic and keep things moving , especially since people are hailing cars and constantly getting picked up or dropped off. He took time to help us load up bags into our car when we were leaving and that was greatly appreciated. A minor thing was our room had some bug husks near the ceiling on one wall and it looks like the bugs are all gone, just had these old shells left behind. The front desk staff immediately got housekeeping to clear it when we mentioned it, and they also offered to change the room for us too! We stayed in the same room in the end because there was no issue with the room especially after it was all cleaned up.

It was super clean and well furnished. Recommended for group travellers as there is plenty of space.

Great location and very clean and friendly staff