Spa Hotels in Toronto

The hotel has a very nice standard all around. The beds, pillows and duvets were exceptionally good. The complementary concierge service was super nice and handy, and surprisingly flexible even though we ended up ordering it last minute almost every time. Staff was super friendly and helpful. The wifi was terrible in our room at first but we just called reception and the sent a technician that fixed it right away. The rooftop pool area was really nice too, although the area itself is rather small they kept it non-crowded and relaxing the two hour time slots guests had to reserve in advance. The gym was really nice, it was actually a real, full equipped gym and tennis courts, not like a lot of other hotels that claim the have a gym only to find out it's some dark corner of the property where they placed some machines. One of the days the rooftop bar was closed due to a supposed storm that never came, so the restaurant on the 2nd floor provided extra pool bar service since the weather turned out nice, which they actually did better than the normal staff working the rooftop bar, even though they had to bring it from the 2nd to the 28th floor. The female head waiter from the 2nd floor restaurant deserves a raise in general. She just connected well with everyone. So bravo! All in all a really enjoyable stay.

The whole staff is just amazing. Feeling extremely relax.

Amazing hotel. Worth the money

I loved the facility. It was beyond what I expected. I also like how close it was to everything.

Location, friendly staff, beautiful room. Anniversary stay and staff couldn’t do enough to make our stay special

One of the best hotel I stayed for years

Everything from entering the building to leaving the building was absolutely exceptional. Having the option to store our luggage before check-in time was priceless and really made the experience even better. A fantastic service. Even booking the hotel was so easy. We used the restaurant before check-in. The restaurant staff Tuck it upon themselves go above and beyond to check up on our room to see if it was available which was a service. Every single staff member was happy, fast and made genuine kind conversation (which did not take away from them working extremely hard) . The staff went out of their way to compliment my daughter which made her feel special and happy .The friendliness was genuine and I feel like this staff looked happy which coming from working in the industry is rare. The food was delicious. Excellent large portions . It came to our table quickly. The room was exceptionally clean. I called down with a couple questions and they did not make you feel bad. They called you by name which was so personable and I really appreciate that. We called down four more complimentary coffee and the friendliness was so welcoming. The service was quick. Everything from the checking desk to the putting our luggage away to the restaurant to the security guard to the two men, which I assume were maybe head office people. They were friendly and made me feel safe. Going to such a big event that we went to, The hotel was quiet which I did not know what to expect. Everything was spaced out and I understood exactly where to go. It was controlled and clean and friendly and I felt like I was staying with friends, that's how friendly this was. We did miss room service by 8 minutes but the person on the phone was so heartwarming nice. They allowed us to order some food which was very late. I felt so safe waiting outside due to the friendly warm security officer or whomever Job it was to stand outside.

Absolutely amazing stay. Staff went out of their way to make sure we're taken care of. Beautiful room and facilities. Highly recommended. Upgrade to higher level is a bonus if you can.

Very comfortable and spacious. I like that it was a safe place to stay.

place is wonderful, clean and well located