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The location & view were both fantastic. The unit was tasteful & well furnished. Check is was easy & instructions provided were easy to follow. Hosts kept us updated & were available if needed. Easy walk to restaurants & tour operator located in the lobby was easy to deal with & helpful.

We stayed in a two bedroom suite facing the ocean and woke up to rainbows every morning! The hotel itself is in the best location in Waikiki and we appreciated proximity to all the luxury shops, restaurants and beaches. The D tower is close to a little market downstairs which was really helpful and Dean & Deluca provided some great caffeine fix. We also enjoyed the pool -- my 3 yr old niece made some very special memories learning to swim there. The property is sparkling clean, tastefully decorated and very secure with tons of helpful staff at the valet desk which was great for shopping/parking. The kitchen was well stocked with everything you might need, and while we ate out for the most part, it was really great to cook sometimes and do the laundry as we stayed over a week. The suite was very comfortable for our family of 4 adults and 1 kid, and the quality of service was exceptional throughout our stay. From the cleaning staff to bell men to front desk, every single hotel staff we encountered remained courteous, quick and kind. In particular the concierge team, Jordan and Aiko, went above and beyond their ways to make our stay so special for my sister's wedding and I am so grateful for all their help before, during and after our stay. My mom loved the view and ambience of La Vie restaurant for breakfasts and we enjoyed Friday fireworks twice during our stay, once from the Italian restaurant on site and also from our suite. It is as good as it gets in Waikiki when you have such a luxurious, calm and peaceful home base, especially for a family visit. I also stayed at Kahala resorts before my family arrived and still think that the Ritz was the best choice for the family to spend time together. As someone who spends more time at 5 star hotels than my own home, the quality of the staff and service really stood out for me for this property and I look forward to going back❤️🌈

Facilities were fantastic- room was more spacious than we expected and very well stocked kitchen. Check in was so friendly and personable, and we got amenities like beach bag and drink bottles which was a nice surprise.

There was enough room. Parking was convenient. The beds were comfortable.

I felt comfortable and enjoyed a breathtaking view. All the essentials were provided and it truly felt like home. The host was kind and explained everything clearly. The location was central.

Fantastic property in a great location, just a few minutes walk from the beach, cafes, restaurants & shops. I loved the decor, felt so right for Waikiki. The hosts have provided pretty much everything you might need, including beach towels & chairs for the beach, as well as plenty of options to prepare meals if that’s what you want to do. The bed was comfy, the shower is great & the balcony is the perfect spot for a morning coffee or afternoon drink enjoying the view. Really enjoyed my time here!

Awesome, well-presented and spacious accommodation with a large balcony - perfect for relaxing and enjoying the view. Loved the outlook over the pools, lagoon and the ocean. Located on one of the upper levels at the Ilikai, Great communication from the host. Would book this accommodation again.

Everything! Breathtaking view, everything you need available, very responsive host.