Reviews of Ramada by Wyndham Juneau 3 stars
375 Whittier Street, Juneau, AK 99801, United States
#11 of 16 hotels in Juneau
Guests' ChoiceReview score
Based on 140 hotel reviews
6.6Score breakdown
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Cleanliness
7.3
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Comfort
7.4
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Location
8.4
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Facilities
6.8
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Staff
8.3
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Value for money
6.0
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Free WiFi
9.0
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Reviewed: 13 September 2025
K
New Zealand14 reviews1 helpful vote6.0“Average experience”- • Leisure trip
- • Couple
- • Queen Room - Lower Floor/Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Noice fron hotel laundry. Windows locked out on the sidewalk, so we kept curtains closed. Staff nit particularly friendly.
Good location. Restuarant menu had good selection
Stayed in September 2025
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Reviewed: 7 August 2025
Kay
United States2 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The shower switching from tub to shower..had to have help then still couldn't do it..when my husband went to take a shower , couldn't get it to go and we didn't want to ask staff again.. 3 days ..no shower.
Location and view
Stayed in August 2025
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Reviewed: 4 August 2025
Mary
United States12 reviews7.0“Good value for Juneau - friendly staff, clean room and common areas, walkable from most everything we wanted to do.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
We were in town for a short “heat wave” - without AC, our west-facing room struggled to get cool as the wind predominantly blows in from the other side. There were also no screens on the windows which made leaving them open all night feel like like a less desirable option.
Stayed in July 2025
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Reviewed: 29 July 2025
Annie
Australia132 reviews15 helpful votes8.0“Practical, but uninspiring hotel for overnight stop over pre-cruise.”- • Leisure trip
- • Solo traveller
- • Queen Room - Lower Floor/Non-Smoking
- • Stayed 1 night
The hotel felt a bit tired/out-dated. I was on the lower ground floor and there was no lift, so luggage had to be manhandled up and down the stairs. (help was offered).
Convenient location for walking around the small town of Juneau and along the inlet.
Stayed in July 2025
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Reviewed: 27 July 2025
Joseph
United States84 reviews16 helpful votes6.0“Nice staff, but Wyndham doesn't care about clients staying at their hotels.”- • Leisure trip
- • Solo traveller
- • King Room with Water View - Non-Smoking
- • Stayed 1 night
So the hotel didn't have hot water and got it around 10pm that night. Wyndham should have some type of discount for people staying there that night, but I got charged full price. Not having hot water is a big deal issue and taking cold showers is not a lot of fun. My score would have been higher at a 9 because I liked the hotel, but I couldn't overlook not having hot water and charging that much money. I don't blame the check-in staff as they were great, but this is a corporate issue and above their pay grade. Does Wyndham even care about such things? Based on what I saw, the answer is no. This is sad, because the hotels I stay at in Bulgaria and Greece go out of their way to fix things when there are any problems and take care of their clients.
Hotel had great check-in staff and is in a wonderful location. Easy to walk around Juneau and see things. Room was nice and bed was comfortable.
Stayed in July 2025
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Reviewed: 9 July 2025
Dana
United States3 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
The desk staff was welcoming and helpful.
Stayed in June 2025
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Reviewed: 27 June 2025
Bobby
United States2 reviews8.0“Juneau Stay”- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
No elevator to the 1st floor.
Location was very convenient to town. The staff were helpful.
Stayed in June 2025
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Reviewed: 25 June 2025
Karen
United States4 reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room - Lower Floor/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Taxi driver referred by hotel did not show up.
Stayed in June 2025
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Reviewed: 13 June 2025
Heidi
United States1 review8.0“Great family trip that was in our budget.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Stuffy and poor ventilation
Friendly and very helpful staff
Stayed in June 2025
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Reviewed: 8 June 2025
Ann
United States12 reviews2 helpful votes7.0“Thank you! Our first visit to Juneau was very nice.”- • Leisure trip
- • Couple
- • King Room with Water View - Non-Smoking
- • Stayed 2 nights
There was no TV remote in the room. The front desk had to find two to bring us before the third one worked.
Very good breakfast; thank you for the vouchers!
Stayed in June 2025
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Reviewed: 20 May 2025
Carole
United States34 reviews1 helpful vote8.0“Large comfy room”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
$400 a night too expensive
Location, quiet
Stayed in May 2025
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Reviewed: 17 May 2025
Linda
United States74 reviews8.0“Would stay again.”- • Leisure trip
- • Solo traveller
- • King Room with Water View - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Could use a little updating.
Very central location to downtown Juneau. Guest laundry onsite. Good view down the channel. Good food in the restaurant and reasonable price. Parking.
Stayed in May 2025
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Reviewed: 11 May 2025
Nancy
United States11 reviews8.0“Good value between cruise stops.attentive; staff & convenient to Juneau amenities.”- • Leisure trip
- • Couple
- • Queen Room - Lower Floor/Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Bathrooms w/ dark flooring. Good value in exchange for dated property. Clothes Dryer would be great if more efficient.
Overall clean ; good housekeeping attention, & friendly professional staff. Ample hot water!! Nice to have diy laundry machines
Stayed in May 2025
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Reviewed: 26 January 2025
Lucile
United States31 reviews8.0Very good- • Business trip
- • Solo traveller
- • Queen Room - Lower Floor/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Location, convenient parking, restaurant
Stayed in November 2024
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Reviewed: 2 October 2024
Valerie
United States1 review8.0“Was comfortable in my room and felt safe”- • Leisure trip
- • Solo traveller
- • Queen Room - Lower Floor/Non-Smoking
- • Stayed 7 nights
- • Submitted via mobile
Loved location and friendly staff
Stayed in October 2024
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Reviewed: 9 July 2024
Nancy
United States4 reviews7.0“It was fine, if very expensive. The staff were either utterly preoccupied or overly familiar. They could use some traini”- • Leisure trip
- • Couple
- • Queen Room - Lower Floor/Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
The property was clean. A bit dated. No A/C, which ordinarily isn’t necessary in Juneau. But it was warm at night. The staff provided a fan.
Stayed in June 2024
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Reviewed: 2 July 2024
Tracy
United States10 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Lower Floor/Non-Smoking
- • Stayed 5 nights
Hot room with no way to really ventilate it since it was below ground and had screw in the windows allowing only a very small opening. Noise. We were right next to the maid supply room and every morning they start early and sometimes it woke us up. We could also hear the the people above us walking around. Not much insulation, if any, between floors.
I loved the walk in closet. the hotel staff were helpful and kind. My room was clean and had sufficient towels and linens.
Stayed in June 2024
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Reviewed: 23 May 2024
Bertha
Canada1 review8.0“The stay was good.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Lower Floor/Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
A better server. He gave attitude when we requested certain items. Not so much in words but his body language was not appreciated.
Breakfast was good, but our server wasnt
Stayed in May 2024
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Reviewed: 1 December 2023
Luree
United States1 review8.0Very good- • Business trip
- • Group
- • Queen Room with Two Queen Beds - Lower Floor/Non-Smoking
- • Stayed 1 night
The smoke detector in my room battery beeped all night to be changed. It was hard to sleep so I gave it an overall rating of 8.
Stayed in November 2023
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Reviewed: 7 October 2023
Joanne
United Kingdom20 reviews6.0“Good location, spacious room but could improve on cleanliness”- • Leisure trip
- • Couple
- • Queen Room - Lower Floor/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The bathroom not cleaned properly as hair all along the baseboard.
Spacious room, good central location. Convenient to have decent restaurant attached to hotel.
Stayed in October 2023
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Reviewed: 29 September 2023
Christopher
United States23 reviews7.0“Average quality with walkable access to downtown and cruise lines”- • Leisure trip
- • Couple
- • Queen Room - Lower Floor/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
-No airport shuttle. Taxi/Uber required. -Avoid 1st level/ground floor rooms on south side. They are just a few feet from sidewalk and Egan Drive (main road) and at eye level.
+Super convenient and walkable to boardwalk, cruise ships, downtown, and trail heads. Our main floor (lobby level) room was clean, comfortable and mostly quiet, except for occasional pedestrian sounds during the day from a nearby foot path (our room was on the northwest corner, directly opposite the Alaska State Museum). Pleasant, efficient desk staff.
Stayed in September 2023
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Reviewed: 15 September 2023
William
United States2 reviews8.0Very good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Lower Floor/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Very comfortable beds and bedding
Stayed in August 2023
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Reviewed: 19 August 2023
Anita
United States21 reviews7.0“Nice”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Original lady receptionist very obnoxious about check in did offer to store luggage with no assistance Then young man came up offered to help with check in and the room was immediately available
Large room plenty of hanging space
Stayed in August 2023
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Reviewed: 9 August 2023
Jerralynn
United States63 reviews4 helpful votes6.0“It was pleasant, met our needs and in a good location for walking to most places we wanted to visit.”- • Leisure trip
- • Group
- • One-Bedroom King Suite with Water View - Non-Smoking
- • Stayed 2 nights
Room had a lot of street noise and was a bit stuffy and warm.
The location, onsite restaurant, balcony and view of water; helpful staff.
Stayed in July 2023
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