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Reviews of The First Collection Dubai Business Bay 4 stars

Al A’amal Street, Business Bay, Dubai, United Arab Emirates

#118 of 618 hotels in Dubai

Guests' Choice

Review score

Based on 7934 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 14 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Collection Suite
    • Stayed 5 nights
    • Submitted via mobile

    The La Carte menu is quite limited,not many choices to choose.

    The room is very clean and spacious. . Staff even went extra mile to assist us during our stay.

    Stayed in September 2025

  • Reviewed: 13 September 2025

    9.0
    Great hotel overall, with some minor improvements to enhance the hotel
    • Business trip
    • People with friends
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Seems to be more suited to a younger crowd. The Wellness spa would be better if it had a larger seating area, sauna/steam room and relaxation area after treatments. Breakfast needs some dairy free options, and more fruit other than melon. In terms of the room our water flow in the wash basin was very low (but this was not hugely impactful and it was fixed), and the toilet took ages to flush from time to time. Shower was great.

    Great location, and facilities was great. Staff were really friendly. Such a clean hotel which was perfect.

    Stayed in September 2025

  • Reviewed: 13 September 2025

    10
    This hotel was amazing, the staff, location and amenities. I went there SOLO and trust me everyone was helpful. Shoutout
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    I loved everything the view and amenities

    Everything, amazing staffs

    Stayed in September 2025

  • Reviewed: 12 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 7 nights
    • Submitted via mobile

    I like everything from the start to the end .the staff are unbelievable really helpful. Specially fahd in the gift store provided a great service very polite will definitely come back

    Stayed in September 2025

  • Reviewed: 12 September 2025

    9.0
    Staff is so friendly
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 7 nights
    • Submitted via mobile

    Clean- room is big

    The room was big and the staff provided us extra bed. It was amazing experience and the staff so friendly

    Stayed in September 2025

  • Reviewed: 11 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect

    Stayed in September 2025

  • Reviewed: 11 September 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, plenty of facilities, parking service, and spacious rooms.

    Stayed in September 2025

  • Reviewed: 10 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 9 nights
    • Submitted via mobile

    really good hotel, friendly staff which my children liked. I would definitely go again, I highly recommend it!!! 🥰

    Stayed in September 2025

  • Reviewed: 10 September 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 7 nights
    • Submitted via mobile

    N/A

    Location and spacious rooms

    Stayed in September 2025

  • Reviewed: 10 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing at all

    Exceptional in everything!

    Stayed in September 2025

  • Reviewed: 10 September 2025

    8.0
    Best Hotel in Dubai
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    If you are traveling with family and book more than one room on different floors, it can be inconvenient since access is restricted to your assigned floor only. This means family members cannot freely visit each other’s rooms if they are on separate floors.

    One of my top choices hotels in Dubai due to its location, service and amenities.

    Stayed in June 2025

  • Reviewed: 9 September 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Good location, nice staff, i had a heart attack while i was staying there and they helped me and stayed with me till the end, finally i am safe thanks to god then to them.

    Stayed in July 2025

  • Reviewed: 9 September 2025

    9.0
    Good stay at Dubai
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms with poor lighting,few light points. Shower at low High. Restaurant Vyne not bad for a dinner but with few choises.

    Very confortable hotel at central business bay,close to the water Channel not far from Opera house. Spacius rooms,very clean and confortable. Hotel staff really nice and kind, good breakfast, nice,relaxing and large swimming pool. Taxi service available outside.

    Stayed in September 2025

  • Reviewed: 9 September 2025

    10
    Take it!
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 14 nights
    • Submitted via mobile

    Nobody cleans balconies - they were in a Sahara dust

    Amazing pool, good staff, clean

    Stayed in August 2025

  • Reviewed: 7 September 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool is really nice, and the water is refreshingly cold you’ll enjoy swimming. The room is spacious, and all the staff are very accommodating. However, the breakfast could use some improvement, as there aren’t many options to choose from.

    Stayed in September 2025

  • Reviewed: 6 September 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast can be better

    Thanks to Mr. Addonis from the restaurant.

    Stayed in September 2025

  • Reviewed: 6 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    It was a really good hotel. I travel to Dubai every year. This hotel was really great. It had very good facilities, delicious breakfasts, and a very cool pool in the heat of Dubai. I definitely recommend it.

    Stayed in September 2025

  • Reviewed: 6 September 2025

    9.0
    Wonderful
    • Family with young children
    • Premier Room
    • Stayed 15 nights
    • Submitted via mobile

    While the breakfast offerings seem plentiful to many, I will not be adding breakfast on my next stay in October. My son and I follow a vegan and gluten-free diet, we found the variety lacking. The fruit selection was limited to just melon and pineapple every day, and it would be great to see some basic fruit such as apples, bananas, and oranges added at the least. Additionally, the absence of oat or soy milk and the limited choice of cakes, which were often stale, were disappointing. I hope to see more variety in the breakfast options in the future. Lastly, I noticed that the pool didn't seem climate-controlled during this visit and it felt very cold at times, unlike my previous stays, when it was a little warmer. This was also noticed by several other guests not going in the pool as it was too cold. Overall, the hotel is fantastic, and with a few basic adjustments, it can be perfect!

    I am a returning customer and have just enjoyed my 6th stay at this fantastic hotel, each visit lasting between 2 to 4 weeks. This hotel is always my top choice when I come to Dubai, thanks to its proximity to the Dubai Mall and the impeccable cleanliness throughout the property, and at the Soluna Beach Club. I want to highlight two outstanding staff members who truly made my experience memorable. First, Karim, the bell porter, is an absolute gem! He consistently went above and beyond to assist us with various inquiries regarding our upcoming stay. His friendly demeanor made every encounter delightful, and having attentive staff like him really enhances the overall experience. Secondly, I must mention Godwin, the housekeeper on the 9th floor. Even though we weren't staying on his floor this time, we made a special trip to his floor just to say hello. Godwin went out of his way to ensure we were looked after, taking the time to check if we had everything we needed. His dedication and kindness are genuinely appreciated and both Karim and Godwin are a true credit to this hotel. Indeed they are the best hotel staff I’ve had the pleasure of meeting.

    Stayed in September 2025

  • Reviewed: 6 September 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    In the room itself,they could have been more generous with the tea and coffee.

    We stayed for three nights in the Executive Suite, including half board. The room was spacious and there was a sofa bed for our two kids. The pool area was fantastic and we enjoyed the buffet breakfast each morning.

    Stayed in September 2025

  • Reviewed: 6 September 2025

    9.0
    You need to seriously consider this hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 3 nights

    Everything hit the mark, it really was great

    This is a very nice hotel to stay in, everything is done to a very high standard. I can not fault the servicing and presentation of my room, it was spotless. Nice bed, I was upgraded to a room with a balcony and nice view. The breakfast offering was wide and well prepared, the staff are excellent, and the gym and pool both great. I was amazed when I checked back at the price I paid to stay, this had to have been one of the best value hotels, considering what is offered, I have ever stayed in. Needless to say, I would look to return here as my first option

    Stayed in September 2025

  • Reviewed: 5 September 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    We had such an amazing stay at The First Collection Business Bay! The staff were wonderful, the food was delicious, and the services throughout our stay were excellent. We also enjoyed our time at the beach club.

    Stayed in September 2025

  • Reviewed: 5 September 2025

    10
    Excellent hotel for 4 night stay.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Great value for money, with excellent half board and shuttles to Dubai Mall and the beach club on Palm Jameirah. Staff very helpful.

    Stayed in August 2025

  • Reviewed: 4 September 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Excellent hotel, lovely stay. Staff are amazing and very welcoming. Look forward to staying again.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    Shuttle buses only dropped off. Adding a pick up option would have been nice.

    the facilities where wonderful and the food was great. Staff helpful and accommodating.

    Stayed in August 2025

Showing 1 – 25

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