Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Regency Luxury Suites
- “Service was excellent. Especially from the concierge and staff Gaurav, Ashok and Shamim”
Australia

Travelodge Hotel Hobart Airport
- “This hotel was amazing for the cost. Great staff, great room, next to the airport, good dinner and breakfast, and all for a ridiculously low cost. 10/10”
Brazil

Casa Geranio
- “This is a great spot close to the bottom of Santa Teresa, so easily accessible into Centro and Botafogo. The staff were brilliant. I had a room with my own plunge pool and the view was stupendous.”
Canada

Hyatt Place Ottawa West
- “Breakfast had lot of options and it was all good.”
Germany

a&o München Hackerbrücke
- “everything was great room was clean and organized location is very close bed was nice”
Spain

Apartamento céntrico a 1km de la playa.
- “The property is modern, well laid out and freshly appointed. It is clean with modern fittings that help soothe weary bones after a long day on the Camino. The host Jose went the extra mile to make sure we had everything we needed to settle in. We were very comfortable, beds were sublime. Being 4 minutes to the main square with pubs and restaurants made it easy to refuel after the long day. Top marks all around. Highly recommended and would stay here again!”
France

La Roulotte deluxe de Malpas
- “Breakfast was exceptional, very friendly welcome”
United Kingdom

Raven Hall Hotel
- “Fabulous hotel & grounds & dog friendly. Quality food, xcellent staff.”
Greece

California Beach Hotel - Adults Only
- “We had an amazing stay at this wonderful hotel with my boyfiend Everything was perfect. We were given a fantastic room with a private pool – it couldn’t have been a more romantic holiday. If we return to Zakynthos, we will definitely choose this hotel again, and we hope to get the same amazing room.”
Indonesia

Pondok Jenggala
- “Really lovely pool and communal area, amazing location close to the beach. Clean amenities and very kind staff.”
Italy

L'Aurora Azzurra -Luxury Suites Sorrento coast
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Dai-ichi Hotel Tokyo
- “Room was beautiful Hotel was exceptionally clean Choice of restaurants for breakfast Hotel has direct access to a subway station Our room was very quite.”
Malaysia

Agile Bukit Bintang Trx by Rezafi
- “Clean apartment, flat screen tv, smooth check in check out, good staff”
Netherlands

Black Jack Suites
- “Everything was great, can’t fault it. Ronald was really helpful with everything.”
Poland

Widok na Górke
- “I like the feeling of being “at home”, the apartment is really beautiful, spacious, comfortable. The view is great, giving the fact there is not much to see. The cocoon on the balcony is the great photo-shooting spot. Everything was clean, well equipped, nearby Lidl is a bonus. Giving the fact that the railway station is literally 10 min of a slow walk - that’s the best place to stay in this city.”
Portugal

FlorAL
- “I give Floral a perfect score. Not just for the beauty of the structure and cleanliness, but especially for the warmth, sense of community, and because behind Floral there's a story and dreams. Thanks to Tatiana and her family (Jaime, Duarte and their "grandmother") for the hospitality and for sharing with us the story and dreams that led to the birth of Floral.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Novotel Bangkok IMPACT
- “Perfect hotel to stay after the concert.”
Turkey

Drala Inn Cappadocia
- “Everything was nice and we felt welcome. The reception was super. He welcomed us inside and served an amazing apple tea made by him. Explained about the property and also give us a map with everything around Cappadocia explaining all the main turist attractions giving a bit of history about the most important places. The room was clean everything was good. He helped me book an amazing 2 hr horse ride on sunset also a Turkish night. Breakfast was amazing also home made gem with different sortimente. Food was bio and really tasty. He also provided us with a birthday cake on request and made sure everything was perfect. I want to thank him for the warm welcome and making sure we have everything we needed. Book with confidence! We will return again to the same place.”
United States

Riverhouse Extended Stay Apartment
- “We liked the flat and its location. We appreciated the number of rooms and bathrooms, which was ideal for our family of four adults, each with their own room. Everything was great — I would stay there again!”

Recent reviews

From US$41
Entire Studio Apartment #2/Minutes to Downtown Indianapolis
Indianapolis, Indiana

Average review score: 7.9
- Positive section of review
  
  Nice place adequate for me. Clean and had kitchen with gas cooker and fridge. Toaster and coffee maker. Bathroom with shower gel and hand gel. Had a view of my car from the kitchen window. Area is safe tho so no issues. There was a convenience store a seven minutes walk away. Very handy.
- Negative section of review
  
  Bathroom sink was slightly blocked. Owner would have sorted this if I'd told him to but I used the bath or kitchen sink so didn't really affect me .
Reviewed: 15 September 2025 Stayed in September 2025

Walk United Kingdom
From US$146
Club Quarters Hotel Embarcadero, San Francisco
San Francisco, California

Average review score: 8.3
- Positive section of review
  
  Great location from my perspective away from main tourist stuff, but close to bus and metro connections to get almost anywhere. Found bed very comfy. And enjoyed breakfast in linked restaurant. Little elevated outside terrace was nice.
- Negative section of review
  
  Showers a little tired as was the carpet. Seemed like the WiFi was tired too.
Reviewed: 15 September 2025 Stayed in September 2025

Chris United Kingdom
From US$110
Retro Inn at Mesa Verde
Cortez, Colorado

Average review score: 8.8
- Positive section of review
  
  Budget Motel, the room was very big and the hotel is pet friendly (with a charge). It is a good price/quality ratio. Room furniture is very old school.
- Negative section of review
  
  Bathroom is very small. Breakfast has not a lot of options.
Reviewed: 15 September 2025 Stayed in September 2025

Arnaud United States
From US$84
Americana Inn - Henderson
Henderson, Tennessee

Average review score: 6.9
- Positive section of review
  
  Americana Inn never disappoints. The rooms are clean, spacious, and comfortable. The beds are comfy, and the bathrooms are clean and maintained.
- Negative section of review
  
  The only negating I could see was the beds could use more pillows! There were only 2 on my double bed, and it looked a little sparse.
Reviewed: 15 September 2025 Stayed in September 2025

Lena United States
From US$229
Tempo By Hilton Nashville Downtown
Nashville, Tennessee

Average review score: 8.9
- Positive section of review
  
  Location and staff were excellent. Just a short walk to Broadway. absolutely epic weekend !!! would stay here again.
- Negative section of review
  
  i cant think of anything
Reviewed: 15 September 2025 Stayed in September 2025

Paul United Kingdom
From US$84
Holiday Inn Orlando – Disney Springs® Area by IHG
Orlando, Florida

Average review score: 8.4
- Positive section of review
  
  Great location, nice rooms. Transportation to Disney World worked really well.
- Negative section of review
  
  The accessible computers in the lobby were very slow and could unfortunately not help us.
Reviewed: 15 September 2025 Stayed in September 2025

Jens-Uwe Germany
From US$127
YOTEL Washington DC
Washington, Maryland

Average review score: 8
- Positive section of review
  
  Great pool for relaxing. Location was convenient and price was fair
- Negative section of review
  
  Check in was more complicated because the tech didn’t work properly so had to wait a while for someone to sort it out as there was a queue
Reviewed: 15 September 2025 Stayed in August 2025

Rachel United Kingdom
From US$150
Best Western Cocoa Beach - Port Canaveral
Cocoa Beach, Florida

Average review score: 8
- Positive section of review
  
  Location is great, very nice view (we had an ocean view).
- Negative section of review
  
  Room needs a renovation. AC, while running, extremely noisy!
Reviewed: 15 September 2025 Stayed in September 2025

Jens-Uwe Germany
From US$54
Super 8 by Wyndham Groton
Groton, Connecticut

Average review score: 5.4
- Positive section of review
  
  Nothing!!!!!!
- Negative section of review
  
  The most disgusting hotel I have ever stayed in. Smoke-filled lobby, smoke-filled room, the smell lingered in your nose for days. Even my clothes stank of smoke. The mattress was probably taken from a homeless person and someone was probably stabbed on it. The hotel include breckfest, muffins and coffee and nothing more :(((((( Everything was terribly old and cigarette-stained. I want a full to get a full refund!!!!!!
Reviewed: 15 September 2025 Stayed in August 2025

Maxim Israel
From US$169
The Manhattan at Times Square
New York, New York State

Average review score: 5.5
- Positive section of review
  
  Location
- Negative section of review
  
  Slow check in, Dirty room, damaged shower, noisy room due to noisy neighbors and basic door between rooms, breakfast was a banana and a stale pastry. Sent email asking for an invoice but never received and was advised at checkout they couldn't give me a paper copy
Reviewed: 15 September 2025 Stayed in September 2025

Steven United Kingdom