How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Historic Plains Hotel
Cheyenne, Wyoming
Average review score: 6.3-
Positive section of review
Excellent location on Central Avenue with direct access to the Interstates. The hotel has its own parking space two blocks away but I was lucky and got a space in front of the Main Entrance. Friendly ladies at Front Desk upon arrival. Be prepared that this is a quirky and old hotel (1911) with a lot of history and not all modern conveniences which are standard in a modern hotel chain. Small bathroom, small room.
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Negative section of review
No breakfast service, no complimentary coffee. However, there is a breakfast restaurant around the corner on 17th Street. Housekeeping is a disaster. The room was not clean, the bed sheets were not clean with stains on them, there was dust and the room was not vacuum cleaned. When I complained the Front Desk said that other guests also had complained about housekeeping (which did not help me much) and he showed me a handwritten list with complaints. He wanted to give me a refund but the procedure has to go through Booking.com which is cumbersome.
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Sonder by Marriott Bonvoy Pierce Boston Apartments Fenway
Boston, Massachusetts
Average review score: 8.6-
Positive section of review
The location is excellent: easy access to the metro/subway which gave us access to the whole city and surrounds; easy access to the Boston Museum of Fine Arts, the baseball park and other places of interest. The rooms were a very good size and the view from our window was good
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Negative section of review
There was not a chest of drawers to hold our clothes. There was only a shelf above the hanging rack but the shelf was too high for my wife. We did ask for a chest of drawers but this was not possible. My wife and I were with you for 6 nights and "working out" of our luggage was far from ideal. Switching the bedroom lights on was problematic. The cutlery could only be described as cheap and nasty. In short little or no effort had been put into finishing the apartment properly: a truly great apartment was badly let down by how it had been finished.
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Residence Inn Savannah Downtown Historic District
Savannah, Georgia
Average review score: 8.4-
Positive section of review
This property was one of the best ones I have stayed in. The concept of a large room with kitchen facilities was fabulous. Add to this there was an outdoor pool which was great.
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Highland Grand Canyon Glamping
Grand Canyon Village, Arizona
Average review score: 10-
Positive section of review
A really great stay and perfectly situated to the park. The communal areas are well equipped and very clean. Couldn’t recommend it enough!
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Negative section of review
Nothing
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Hale paradise
Keaau, Hawaii
Average review score: 9.6-
Positive section of review
Great private accommodation with really kind and caring hosts
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Negative section of review
Nothing
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Riu Plaza Manhattan Times Square
New York, New York State
Average review score: 8.7-
Positive section of review
Perfect location, nice room, very comfortable beds.
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Negative section of review
Nothing i didnt like.
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Flamingo Las Vegas Hotel & Casino
Las Vegas, Nevada
Average review score: 7.4-
Positive section of review
Good location over the strip & lovely garden .
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Negative section of review
We’ve made the booking weeks before from France and what a disappointment it was when we check in .. our family room was number 7146 , this room was not what we thought we’ve pay for , very small for 2 adults and one child , awful view ( see photo) and extremely noisy on the night because so close with the bar / club on the street just below. I had to beg literally on the next morning to have a different room . Finally after longs talks we did . Also half of the family pool was closed & the small main one was overcrowded so we couldn’t use it.. Not the “standing “quite pricey hotel we were looking for.
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Nobu Hotel Palo Alto
Palo Alto, California
Average review score: 8.9-
Positive section of review
Food , simplicity , very soft bedsheets
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Negative section of review
Indian staff at check in ( we are indian origin too ), he was rude and unwelcoming . Was very warm to other guests though
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Ala Moana Hotel _ Ocean view with balcony
Honolulu, Hawaii
Average review score: 6.5-
Positive section of review
Great Location, Unit good size , Clean and good views Bathroom good size. Bed comfortable.
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Negative section of review
Privately serviced unit which i did not know, Telephone did not work & reception didn't want to help. Coffee making jug & microwave however no tea or coffee supplies, no cutlery or plates so items provided was waste of effort. 2 lights did not work.
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U Hotel Fifth Avenue, Empire State Building
New York, New York State
Average review score: 8.2-
Positive section of review
Location and Ty at the desk
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Negative section of review
Dont expect quietness since it is a very busy street
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