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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Cheyenne, Wyoming
Positive section of review
Excellent location on Central Avenue with direct access to the Interstates. The hotel has its own parking space two blocks away but I was lucky and got a space in front of the Main Entrance. Friendly ladies at Front Desk upon arrival. Be prepared that this is a quirky and old hotel (1911) with a lot of history and not all modern conveniences which are standard in a modern hotel chain. Small bathroom, small room.
Negative section of review
No breakfast service, no complimentary coffee. However, there is a breakfast restaurant around the corner on 17th Street. Housekeeping is a disaster. The room was not clean, the bed sheets were not clean with stains on them, there was dust and the room was not vacuum cleaned. When I complained the Front Desk said that other guests also had complained about housekeeping (which did not help me much) and he showed me a handwritten list with complaints. He wanted to give me a refund but the procedure has to go through Booking.com which is cumbersome.
Denver, Colorado
Positive section of review
Classic airport hotel with a shuttle service 24/7. Breakfast good. The area has only airport hotels and a 7 Eleven, so there is not much going on in the area. The shuttle to the Airport takes approx. 10-12 minutes.
Negative section of review
They require a fee for Early Check-In. I was there two hours before the 3 pm check-in and was told that my room was clean and ready. But in order to gain access I had to pay $25 or else wait in the breakfast room. This kind of procedure was a first for me.
Las Vegas, Nevada
Positive section of review
Good location over the strip & lovely garden .
Negative section of review
We’ve made the booking weeks before from France and what a disappointment it was when we check in .. our family room was number 7146 , this room was not what we thought we’ve pay for , very small for 2 adults and one child , awful view ( see photo) and extremely noisy on the night because so close with the bar / club on the street just below. I had to beg literally on the next morning to have a different room . Finally after longs talks we did . Also half of the family pool was closed & the small main one was overcrowded so we couldn’t use it.. Not the “standing “quite pricey hotel we were looking for.
Miami Beach, Florida
Positive section of review
Very friendly hospitality, top location
Rutherford, New Jersey
Positive section of review
Very close to MetLife stadium
Nashville, Tennessee
Positive section of review
Ideal position for nightlife
Salt Lake City, Utah
Positive section of review
Great airport stay
Negative section of review
Nothing
Honolulu, Hawaii
Positive section of review
Location was great, Hotel staff very friendly & helpful, Good size room and comfortable
Negative section of review
Shower rose & handle needed repairs. It did work ok and we reported it when we left. Only had 1 night on premises
Honolulu, Hawaii
Positive section of review
Great Location, Unit good size , Clean and good views Bathroom good size. Bed comfortable.
Negative section of review
Privately serviced unit which i did not know, Telephone did not work & reception didn't want to help. Coffee making jug & microwave however no tea or coffee supplies, no cutlery or plates so items provided was waste of effort. 2 lights did not work.
Los Angeles, California
Positive section of review
Nothing not a single thing
Negative section of review
The price is very high $120 the place is very simple per say. The fridge was very noisy so was the ac system. The room smells like cigarettes, you cnt leave the windows open as it is not safe.