1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
Good location, alongside Central Park. Felt safe to walk to/from, even in the evening. Staff always available, and friendly. Comfortable bed, clean sheets and towels. Dove toiletries provided. Quiet - hardly any noise from outside (amazing for NY!).
Negative section of review
Bedroom was small. Bathroom even smaller. Daughter got bitten (bed bugs). Main light bulb didn't work (didn't report it until end of stay, as there was an alternative light - so I would like to think this would have been fixed if I'd mentioned it). Room keys didn't work. Repeatedly had to go back to reception for keys to be re-done. They then worked once, but not next time (not kept near any magnetic sources, credit cards, etc). Insufficient seating at breakfast - one morning, had to stand, as no chairs/tables available.
Window Rock, Arizona
Positive section of review
Very friendly and attentive staff. The rooms are a bit dated and rather small for a family, but overall fine. The breakfast buffet at the weekend was excellent, and the location is simply ideal.
Monterey, California
Positive section of review
Upstairs room with comfy bed. Great bathroom. Handy fridge and also coffee machine. Good parking. A lovely outdoor seating area and a pool.
Negative section of review
I understand the downstair rooms can hear the upstairs rooms. So choose second floor!
Flagstaff, Arizona
Positive section of review
Great location and History. Room was quirky. The Bars are good. Great sitting on upstairs Veranda.
Negative section of review
Restaurant staff were terrible. Was a shame as reflected on our experience overall.
Orlando, Florida
Positive section of review
Great pool area. Bedroom area modernised
Negative section of review
Bathroom very dated
Chicago, Illinois
Positive section of review
Location, room size and furnishings
Negative section of review
The breakfast room is impersonal and lacks flair. Too many tables squeezed into a small space.
Naples, Florida
Positive section of review
Nice part of Florida
Negative section of review
Staff not very clear regarding taxes and resort fees etc.
Beaver Creek, Colorado
Positive section of review
Location was nice
Negative section of review
Elevated prices because of the conference
Queens, New York State
Positive section of review
Closeness to JFK
Negative section of review
For what you are paying the property is very basic and on the side of an industrial area, no atmosphere, just a room
Orlando, Florida
Positive section of review
The location
Negative section of review
The food, there’s practically nothing healthy. Only 1 or 2 types of fruit. They have a bus to take you to the parks but sometimes the timetable not match with breakfast time and for ones who payed for it need to choose between the breakfast or taking the bus. A little bit disorganised.