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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Las Vegas, Nevada
Positive section of review
The Carriage Hotel is located just 5 min walk to the Boulevard Strip and just 15 mins from the beautiful Bellagio Fountains. The room was very spacious with a queen sized bed, very comfy! Double sofa and dining table. The kitchen was amazing, fridge/freezer, oven & hob, microwave, tableware, even a dishwasher! Bathroom was lovely, great shower. At the moment they are installing a new swimming pool, but we had the use of Marriot Hotel pool, a few minutes walk away. 2 choices of pools, but the roof pool & jacuzzi with a bar was great, with amazing views.
Negative section of review
It was all brilliant
New York, New York State
Positive section of review
The location of the hotel is excellent – very convenient and within easy reach of everything we needed. The staff were extremely friendly and attentive, always ready to help with a smile. The breakfast concept is quite unique compared to the standard hotel buffet, but we really appreciated the approach - it offers great value . We really recommend this hotel and would definitely staying again.
Negative section of review
For light sleepers, it might be worth noting that the rooms can be a little bit noisy, though this did not affect us personally.
Ahwahnee, California
Positive section of review
Kind and very friendly owners, fantastic welcome! Great location for visiting the park, although the property itself is worth a visit. We will definitely come back!
Santa Barbara, California
Positive section of review
Clean, big room (double deluxe) with kitchen. Good for 1-2 nights. Carpet on the floor (but clean). Cute poolside/jacuzzi in the middle.
Negative section of review
Stairs to upper floor (but there would be rooms on ground floor). No restroom in the reception Linked to 2 further inns (sharing reception at night and bike rentals). Breakfast low quality
Santa Barbara, California
Positive section of review
I liked the atmosphere of the building, and the fact that it was close to the beach. The cleaning lady was lovely.
Negative section of review
When we arrived, the room was not ready. That took another hour, although we were not early at all. Nothing was offered. We could not change anywhere to go to the pool whilst waiting for the room to be ready. The person at the reception was far from attentive or nice. The onlly thing we could do was leave, and come back later. When what we needed was a dive in the pool after a tiring and hot day. By far the smallest pool we have seen, by the way ánd the smallest room.
New York, New York State
Positive section of review
Beds, pillows, room size, breakfast, staff
Negative section of review
Appearance on arrival was shabby and felt outdated. Staff uniforms looked old, unironed etc.
Anaheim, California
Positive section of review
Excellent location for Disney
Kanab, Utah
Positive section of review
Good price and location
San Francisco, California
Positive section of review
Room & bed are nice & comfortable. Hotel is in good location as well which is very near to union square. All the good restaurants, shopping malls are very close to the hotel.
Negative section of review
I think inside room facilities s/b improved such as amenities mostly. I couldn't find one time tooth brush, mini tooth paste, mini lotion, hand wash which are normally provide by the others. These are very important and common for 3 to 4 start hotel. Secondly, hand push is missing what can be an impressive option for end user/customer. I believe that Kensington will improve those requirements in near future.
Washington, Maryland
Positive section of review
Location and friendliness of the staff
Negative section of review
Beds were too small