Search resorts in Marsa Alam

Everything, amazing hotel with exceptional service.

location is perfect , all meals are fantastic , all staff are professional and friendly , housekeeping, staff at restaurants , receptions team especially Ali who managed our arrival to hotel with very warm welcome , everything was well organized thanks for his kindly welcome and support

We are group that was travelling around in Europe before reaching Egypt and Marsa Alam was our first destination in Egypt. Gemma resort set the bar high to our expectations for the rest of the trip and an extraordinary example for Egyptian hospitality. Everything in the hotel was perfect. The rooms spacious and cleans, pools clean and in different locations and beaches were amazing with great snorkeling spots. I can not speak enough about the food, no moment in the day where food is not served and in different cuisines with amazing quality. The most interesting part to me thing is that everyone is assuring you are having good time in your stay and I literally mean EVERYONE. Whether it is Mr Mahmoud, Hazem and Mohamed on the front desk or Atef and Abdo on the pool and the beach or Chef Mohamed Salah in the kitchen, every single one of these gentlemen made sure that our stay was comfortable and did not hesitate to provide the required assistance.

The Palace is part of a larger hotel complex, but you don’t really feel it. There were lots of other guests but it did not feel busy, which meant it was very relaxing!

Everything, staff food location atmosphere facilities. It was even better than the photographs . You have to stay here, absolute luxury on the Red Sea

The personnel courtesy and politeness.

Friendly staff, excellent reef right on the beach, very clean food

My wife and I stayed here as a couple. We're not fans of resorts or noisy family destinations, as we prefer a peaceful vacation, and this place exceeded our expectations. The resort is recently built, and even though it was in soft opening, almost everything was open and functioning. The food quality was good—sometimes even very good—and the fresh seafood was very good as well. The buffet-style restaurants offered high-quality ingredients and well-prepared dishes, and we never encountered crowds. We visited in late November and enjoyed very pleasant weather, ranging from 24°C to 28°C, though it was quite windy, something to keep in mind. The sea was a bit choppy due to the wind, but we were always able to swim, and the water wasn’t dangerous or too cold. The coral reef was beautiful and quite colorful. There are also interesting places nearby for excursions, including a stunning nature reserve close by. The staff was incredibly kind and attentive, especially the managers, who demonstrated genuine care for the guests and a high level of professionalism. The younger staff were sometimes a bit inexperienced in guest interactions, but they always showed a very human and sincere side. The housekeeping team was exceptional: the place was spotless, including all the common areas, which is not something you see everywhere. Attention to detail was impressive. On my birthday, the staff worked with my wife to surprise me in our room, even providing a complimentary birthday cake with a personalized message! The pools are very beautiful, though they were cold during our stay. However, I imagine they’re perfect in summer. Some pools were heated, and those were pleasant. The gym was well-equipped and suitable for a workout. Our room was stunning, with an incredibly comfortable king-size bed and a huge, beautiful shower in the bathroom. We had a fantastic and relaxing time overall. I gave a 10 because, on top of that positive experience, the price-quality ratio was unbeatable.

Very good food. Personnel was friendly and welcoming. Service good. Clean. Well maintained property. Beautiful place. Lovely beach.

Absolutely all staff were so very helpful and thoughtful. (Thank you.) Nothing seemed to phase them. Carefully designed, buildings with wonderful outlook. Do take some time to examine the fossilised corals etc in the stone from which the place is built! Meals were always freshly prepared, beautifully presented and plentiful, with the option of seconds if need be. Vegetarian food was excellent, as was, I understand from friends, Vegan, and meat. The whole site was kept meticulously clean, including the beach. There are gardens with indigenous plants, including those that attract butterflies and moths. Also a formal fresh water feature, the home of numerous dragonflies: a surprise bonus. The infinity pool is generously sized. Security appears to be excellent, as are safety features eg fire hoses, emergency exit signs, pool Life Guard. Outdoor lighting at night is adequate for safety, but angled downwards, so star gazing is possible. The House Reef is easily accessible from a pier a short walk from the Lodge. The Emperor Divers facility which abuts the Lodge gives options of Shore and Boat diving.