Resorts in Marsa Alam City

It'been a great and relaxing week at the Portofino resort in Marsa Alam. Staff are really nice and reception always available to help. The animation team is fun and engafing, with activities at all times. There are also many restaurants for all the tastes. Eventually, pools are great and sea is just wonderful with plenty of fishes!

We had an amazing experience during our stay at Gemma Resort. From the moment we arrived, Hazem at the Main Desk made us feel welcome, and his exceptional kindness and availability were present until the moment we left. He was always there to make sure we were comfortable and at ease. We were also very well taken care of by Mahmoud at the beach - always with a great smile - and the entire restaurant staff, especially Sameh at the beach restaurant, where we had lunch daily. Thank you all for your hospitality. A special thanks goes to the Submarine Diving Center, to our fantastic instructor Abdo, and his entire team for an unforgettable experience. Thank you so much for these incredible 7 days, Gemma Resort. We will definitely be back and have already started recommending you to our Portuguese friends. 10/10

How should I rate this stay... Upon arrival at the hotel, we were surprised—the reception is beautiful, everything is clean, and the staff is very friendly. A welcome drink and a moist towel for refreshment are a standard here. We arrived at the hotel as early as 9:00 AM, and to our surprise, our room was already prepared for us. Before checking in, we went to enjoy breakfast (which was excellent). Unfortunately, we were given the wrong room, which had separate beds instead of a double bed. However, this was not a problem that Abdelsalam (the front office manager) couldn’t solve within a few minutes. Within 20 minutes, we were moved to a new, beautiful room. Regarding the accommodation: The rooms are very nice and modern. Since it's a new hotel, you might encounter a few minor issues (in our case, the air conditioning stopped working for a day), but a quick call to the reception, and everything is resolved to your satisfaction within minutes. The rooms are exceptionally well-equipped, and you will find everything you need for your stay. We greatly appreciated the regular restocking of the minibar. We had a Swim-up Junior room, which has direct access to the pool, and there was nothing to criticize about the room. Regarding the staff: We were pleasantly surprised that everyone greeted us and smiled at us. Any request or question was handled with a smile. We would especially like to thank the gentlemen (probably the restaurant managers) of the Italian and Asian restaurants, the friendly waiter named Samy, and the excellent bartender Abd.

The whole staff was amazing from the Front desk to the drivers to the cleaners to the waiters and gym trainer without talking about the managers the cooks from the bars or restaurants. We felt home , welcomed . Real family environment. The hotel is huge , beautiful, clean and well organised. Thank you to all the Amr , so many of them but all amazing. Our Gym trainer , Kyrillos from the front desk . We will remember each individual from this hotel. Highly recomended !

The bay was beautiful, we saw many turtles and dugongs. The Beach Boys were very kind especially Oscar Horus🤩 The hotel is very good and clean … breakfast was little bit poor!

This intimate resort is located by a stunning coral reef in a peaceful spot with no boats or other tourists. If you're looking for a tranquil getaway with diverse cuisine, exceptionally helpful and friendly staff, and direct sea access just a few steps from your bungalow, this is the place for you. The rooms are spacious and clean, with a small terrace. Everything is just as described. It is only 25-minute ride from the Marsa Alam airport.

Everything was great, food, animation team, staff

The resort is amazing,the stuff is super, The activities and the facilities are great.

Meditative immersion in to the desert and sea. It’s hard to imagine the calmness it will bring to your mind. The host could not be more welcoming, the food could not be more delicious. Good vegetarian options. Amazing snorkelling and diving next door. Can’t wait to come back

This is probably the best hotel we've ever been to. Not only is the hotel resort absolutely beautiful and so well maintained. It's got brilliant facilities. However the best thing about the hotel is the staff. The staff are the best we've ever had at any place we've ever stayed. Mohammed was our room cleaner and he was just brilliant. We loved eating at the Mediterranean restaurant because of the staff who just go above and beyond to make sure you have everything you need. Not only that you can really get to know people and hear about their families and see pictures of their kids. Abdo and the other waiting staff have become our friends. The food was amazing! Everything was delicious and there's such a range to choose from. Mustafa messaged us everyday with details about what was on and we chatted about any needs and he checked in on us every day to make sure that we had everything we need and there was no problems. He even booked us in to gorgeous VIP meals at the different restaurants. When we arrived we were surprised with an upgrade to a sea view which was fantastic. We could hear the sea all night. The facility staff and the people who do the different activities were really friendly and chatty as welll. There was no pressure they just asked and if you wanted to have a chat that was fine.we met Temur who was doing the photography and I would thoroughly recommend going with him. We went scuba diving and that was brilliant and they organised it so well. My son had a really good haircut at the spa and the facilities there are really great and very affordable. Every time you sit down somewhere someone will bring you a cocktail which are delicious and there's food available all over the resort. Even when the weather was a bit cloudy there was plenty to do . We had come from Edinburgh and we were the only British people I think at the hotel which was perfect for us.