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During our recent stay at Iberostar Selection Kantaoui Bay, we were thoroughly impressed by the exceptional service provided by the entire staff, particularly Makram, Souhail, Rahma, Chef Ahmad, Najeeb, Oussama, and their extensive team. Makram, the Assistant Manager, demonstrated outstanding dedication and professionalism. His efforts in helping us navigate logistical challenges were delivered with a reassuring smile and a solution-oriented mindset, ensuring every aspect of our stay was seamless. Souhail, the Head of Reception, stood out for his meticulous attention to detail and proactive approach. His commitment to meeting all guest needs significantly elevated our overall experience, making us feel both valued and cared for. Rahma, the Public Relations representative, showed extraordinary support and kindness. Her prompt and efficient follow-ups on our requests further enhanced our satisfaction and contributed to a thoroughly enjoyable stay. Chef Ahmad, Najeeb, Oussama, and their team, including Bilal, Wafa, Eman, Donia, Hakim, Motasim, Qousai, Jalal, Chadi, and Ibrahim, delivered an extraordinary dining experience. The quality and quantity of the food served at breakfast, lunch, and dinner were exceptional, on par with a 7-star hotel standard. Their attentiveness and commitment to excellence made each meal a delightful highlight of our day. Special thanks to Chef Najeeb, who treated us like family and ensured all our dining requests were met with the utmost care. His personal attention and dedication made our meals not just delicious but also heartwarming. Additionally, the waiter Jalal deserves specific recognition for his friendly demeanor and sense of humor. His professionalism and efficient way of ensuring our table was always available made our dining experiences feel personal and very homely. The front office reception staff, Hadi and Hadeel, were exceptionally supportive, providing all necessary paperwork and assistance with meticulous follow-up.

Everything went fine.special thanks to the reception team(very professional)and all the staff working in the restaurant/Bar/pool/beach/animation wich tried to make everything working perfectly but maybe it is time to make some change: 1-the drinks everywhere are too warm for a 48 degree day 2-the quality of drinks must be much better(1 week was not able get a mojito(the most standard summer Drink everywhere)cause there is always something missing) 3-you must take time and invest on the beautiful bar in the pool(putting some flower,cleaning the floor,throw the fridge and make some good decoration,indeed just google it how must a pool bar looking like)those details make the difference between a good hotel and great hotel. 4-spend some money to get a summer casual Outfits for the staff working on the bar/pool,it is a hotel not a bank to be working in a suit by 48 degree!!! 5-A guest relation is a need to make progress and have an ear to the guests

We were at the hotel with the kids, Staff were very friendly and helpful: the reception, luggage, restaurant, room service, etc... We opted for an all-inclusive option, which was perfect, especially with the children Food was excellent with plenty of varieties of all tastes in the buffet at the main restaurant Entertainment during the day and in the evenings was amazing. The entire family had fun, from pool foam party to evening samba show and beach party with professional DJ. The entertainment team and the kids' club team were very professional Cleanliness was also perfect We enjoyed our stay, and we will definitely return to this hotel

Service, facilities and staff

Excellent staff, location is perfect. One of the best holidays I have ever had

Everything is perfect: the staff is extremely kind and available for any kind of need, many nice activites, funniest and very decent animation team, the food is yummy. It was so good that I had to book for 3 more nights because we wanted to stay more. I also tried the massage and the spa, perfect! we will be definitely back again and again, as soon as we can

It's was not my first time and it will not be my last. You just get the best value on the market. Really the people are wonderful (staff), food is great, I love the dinning place where you eat and watch the palms...also it really is all inclusive. You cant ever get hungry, thirsty. The heart of the resort is the animation team. Lots of energy, honest smiles and just really the best people. Its a great place and I sure would visit again.