Search hotels in Maasai Mara National Reserve, Kenya

First off, the staff at this hotel are exceptional, everyone you meet is happy, positive and goes above and beyond your expectations of quality service. The club room option, while a bit expensive, is an incredible experience. There is access to a members only lounge and swimming pool, so you are guaranteed a quiet, relaxed space to enjoy food and drinks. We practically had the place to ourselves, including the chef. The food was fantastic and varied daily, prepared by the excellent chef Steven and his assistant Daglas, who are both absolute gentlemen. The service we got was so good, we made a list of names of the staff who made our stay most memorable. Doreen, Caroline, Andy and Alex running the lounge were always on hand, with a drink, for a chat, a laugh and to share some local knowledge with us, they made every meal time a joy. Jack looked after our room and was on call at any moment to get us whatever we needed, he is an extremely nice, friendly person and a great ambassador for the Sarova brand. Veronica doing entertainment and games is full of positive energy and always greets you with a big smile, creating a lovely, fun atmosphere around the place. Upon arrival, we were met by the wonderful Ruth, who can organise and fix anything for the guests,, she is an amazing person and really enhanced the experience of our visit. And last but not least our guide for the game drive, Daniel, being a Masai he has great knowledge of Masai Mara, where best to see the big 5, and all the other incredible animals and birds, we had an amazing time with him as our guide. I honestly can't speak more highly about the place and all the staff we met were amazing, just the list above are the people who we spent the most time with. There's a nice, relaxed, happy atmosphere to the place with a genuine commitment by everyone to ensure you have the most amazing experience possible. We will 100% be back!

We spent two nights at Jambo Mara Safari Lodge and our experience was truly exceptional from start to finish. The hotel kindly upgraded us to a beautiful Glass VIP Room, which offered stunning views and a very comfortable stay. They also arranged an excellent tour guide for our game drives – he was polite, knowledgeable, and caring, making our safari experience unforgettable. Every member of staff we met was warm and attentive, providing truly caring and professional service throughout our stay. We were delighted to find that all drinks were included and free, which added to the relaxed and welcoming atmosphere. Overall, Jambo Mara Safari Lodge exceeded our expectations on every level. We highly recommend it and look forward to returning in the future!

everything it’s absolutely beautiful, the hotel , location, staff are amazing, super friendly and nothing is a bother. we arrived late day one (our own fault) and on leaving they had a packed lunch ready for us to take as they said we had missed one of our lunches! if your looking for a authentic stay inside the Masai Mara park with the most fantastic setting wrapped around you then 100% recommend the Ashnil. we were a family of 5 - all adults and everyone adored it. lovely big swimming pool with sun lounge area ..

It was our second visit to Mara NP, but our first time sleeping within these grounds. Waking up with a river view and having zebras or hyenas or giraffes looking right across is mesmerising. The tent was clean, comfortable and spacious enough for three persons. Esmo was assigned to take care of us at meal times and he did a wonderful job. The meals were freshly prepared and very good. It was like a set menu and there was always a vegeterian option. The Masai also made us feel safe in the evening while escorting us.

Amazing staff, incredible hospitality and attention to detail. Sheilla as a waiter and Dennis as a driver were simply amazing. recommend you ask for a room overlooking the river. We were able to change and that’s why the trip was so great, first we had one in the bushes. now we were woken up by hippos in the morning 😅 Beautiful place and and the best safari I have experienced (been to Naivasha Amboaei and Serengeti before)

We had 2 breakfasts out on our game drives and 2 in camp. All were amazing. On the game drives we had pancakes, french toast, maple syrup, bacon, sausage, hard boiled eggs,, fruit, yoghurt, tea, coffee and juice all served up on the bonnet of our vehicle. We had the same in camp with the addition of cereal and a choice of eggs. Really filling and delicious.

The facilities available in such an isolated place were amazing! The staff were friendly, happy and very attentive. The rooms and beds were most comfortable. The animals to be seen on safari, begin practically on your doorstep. Wonderful views too!

Outstanding guides, reserve and camp overall. Highly recommended!

The hospitality at the facility & staff knew us by name

I enjoyed all the meals that were served

wilderness and the courteous staff