citizenM San Francisco Union Square

–Excellent location - show map
+97 photos
Scored 9
Rated superb

Staff

9.3
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Heating
  • Lift
  • Facilities for disabled guests

About this property

Comfortable Accommodations: Rooms feature private bathrooms, air-conditioning, iPads, and free toiletries. Guests enjoy amenities such as hairdryers, refrigerators, work desks, and free WiFi. Dining Experience: The modern restaurant serves American cuisine for lunch and dinner. A buffet breakfast is available each morning. Convenient Facilities: The hotel offers a fitness room, lounge, and business area. Additional services include private check-in and check-out, a 24-hour front desk, and full-day security. Prime Location: Located in San Francisco city centre, the hotel is a 4-minute walk from Union Square and 20 km from San Francisco International Airport. Nearby attractions include Moscone Center and San Francisco City Hall.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Facilities for disabled guests
  • Restaurant
  • Free WiFi
  • 24-hour front desk
  • Lift
  • Heating
CitizenM
Hotel chain/brand
CitizenM

Property highlights

Perfect for a 3-night stay!

Situated in the real heart of San Francisco, this hotel has an excellent location score of 9.3

Breakfast info

Buffet

 ! 

Please select one or more options you want to book

Availability

We have no availability here between Fri 28 Nov 2025 and Mon 1 Dec 2025

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1 extra-large double bed
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Limited supply in San Francisco for your dates: 3 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

David
Australia Australia
“Great location Friendly staff (including security, a big bonus for solo traveler) Great room with all the facilities”
Johannes
Sweden Sweden
“good service and good breakfast incl cheese the citicenM Concept”
Thomas
France France
“Easy and quick check-in, the room atmosphere and setup, gym facility, overall hotel atmosphere.”
Balazs
Hungary Hungary
“Good location (close to trains, city center), very nice staff, luggage storage, comfy bed”
David
Germany Germany
“Very good location, friendly staff, self-service check-in which worked smoothly, very efficient room design”
Pramjit
United Kingdom United Kingdom
“Clean tidy hotel, great location and friendly staff.”
Kate
Thailand Thailand
“The location is excellent — very close to Union Square and Powell Station, with easy access from SFO Airport. Rooms are modern, clean, and well-designed, featuring high-tech controls for lights, curtains, and TV. The beds are very comfortable, and...”
Nick
United Kingdom United Kingdom
“The hotel itself was great, quirky and lovely. Great facilities, location and the rooms were fab, not huge but really well thought out the tech was excellent. But what made our stay really great were the staff. Whoever came up with the CitizenM...”
Simone
Austria Austria
“Excellent breakfast and coffee, very clean and modern”
Natalie
United Kingdom United Kingdom
“Rooms were clean, hotel was in a good location. It felt secure with security on the door. The gym was a good size with reasonable equipment. For the price, it was a fantastic place to stay in the city”

Hotel surroundings

Restaurants

1 restaurant on site
canteenM
  • Cuisine
    American
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Modern

Facilities of citizenM San Francisco Union Square

Great facilities! Review score, 9.1

Most popular facilities

  • Non-smoking rooms
  • Facilities for disabled guests
  • Restaurant
  • Free WiFi
  • 24-hour front desk
  • Lift
  • Heating

House rules

citizenM San Francisco Union Square takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking 10 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.