You might be eligible for a Genius discount at The Smart Hotel Hat Yai. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

The Smart Hotel Hat Yai is a 7-floor hotel located in a convenient area of Hat Yai. A 10-minute walk brings guests to Central Festival Shopping Centre. Hat Yai Bus Station is located a 5-minute drive away. Upon arrival, guests enjoy a complimentary welcome drink. Decorated in soft tones, the guestrooms have a flat-screen TV and complimentary WiFi. It has a refrigerator and a private bathroom with shower facilities and free toiletries. The Smart Hotel Resort provides daily room service and complimentary coffee/tea for all guests. Daily housekeeping, taxi services, 24-hour security and laundry services are all available. Free parking is available on-site. The nearest airport is Hat Yai International Airport, 15 km from the property.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.5)

  • Top pick by families with children

Breakfast info

American, Buffet, Breakfast to go

  • Free private parking available at the hotel


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Availability

Prices converted to USD
We have no availability here between Mon 22 Sept 2025 and Thu 25 Sept 2025

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Room type
Number of guests
Price
1 double bed
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2 single beds
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1 extra-large double bed
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1 single bed
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1 extra-large double bed
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Limited supply in Hat Yai for your dates: 2 hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Daud
    Malaysia Malaysia
    The hotel is clean, modern and well maintained, making for a very comfortable stay. Plus the room spacious👍👍👍 The location fantastic just a short distance from central festival, macro supermarket, Asean Bazar and many more ❤️
  • Sakina
    Malaysia Malaysia
    room very clean and comfortable.. everything perfect! will come again ♡
  • Amny
    Malaysia Malaysia
    Everything is nice , but the toilet a bit smelly . Easy Parking and near to town .
  • Izzana
    Malaysia Malaysia
    Everything is perfect. Will repeat again next time♥️
  • Norazlina
    Malaysia Malaysia
    Very close to every attraction place like Central Festival, Macro..Asean Night Market and many more.
  • Ayenjiji
    Malaysia Malaysia
    room is large, comfortable, clean, full facilities, large mirror for makeup, bed is so nice to sleep on, staff so friendly, they offer free shutter to central festival n hatyai bus station also, the location is great and peace.. they offer free...
  • Khairunisa
    Malaysia Malaysia
    a very nice and convenient place to stay. the staffs are very friendly and helpful. very recommended
  • Mohd
    Malaysia Malaysia
    the hotel is very very clean. the room is clean and nice
  • Kumar
    Malaysia Malaysia
    Staff was Friendly and Service was also Good throughout my Stay. Room was Comfortable and Nice.
  • Boey
    Malaysia Malaysia
    location is good, near central festival shopping mall and night market

Hotel surroundings

Restaurants

1 restaurant on site
  • Smart Resturant
    • Cuisine
      Chinese • British • Thai
    • Ambiance
      Family friendly • Modern

House rules

The Smart Hotel Hat Yai takes special requests - add in the next step!
Check-in
From 14:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of THB 500 is required on arrival. That's about US$15. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

11+ years
Extra bed upon request
THB 400 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Smart Hotel Hat Yai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of THB 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.