Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note that the complimentary breakfast is not applicable for 1 child below 12 years old sharing existing bedding. Please contact the hotel directly to arrange for alternative payment methods for bookings that are using other types of credit cards. Please note that shortening of stay upon arrival at the property will incur a penalty charge of one night stay (including GST and service charge). For No Show and Cancellation charges, please note that government and service taxes apply. Please note that requests for bed type options is subject to room availability upon arrival. There will be upgrading works to be carried out at Level 2. During this period, guests may experience some noise or light disturbances, Mon- Fri 1000hrs-1800hrs until further notice.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をSanta Grand Hotel East Coast a NuVe Group Collectionに事前に連絡してください。

到着時に、S$ 100の損害補償用デポジットの支払いが必要となります。 デポジットはチェックアウト時に返金されます。