Free cancellation before 18:00 on 17 November 2025
Cancellation
Free cancellation before 18:00 on 17 November 2025
You may cancel free of charge until 18:00 on the day of arrival. If you cancel after 18:00 on the day of arrival, the cancellation fee will be the total price of the reservation. If you don't show up, the no-show fee will be the total price of the reservation.
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You might be eligible for a Genius discount at Best Western Nairobi Upper Hill. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Featuring free WiFi, an outdoor pool, a fitness centre and a garden, Best Western Nairobi Upper Hill is set in Nairobi’s Upperhill district, within a 5-minute walk of Upperhill Medical Centre.
All guest rooms at the accommodation have a seating area while some have a garden view. All units are fitted witha desk, a flat screen TV with satellite channels, telephone and electric kettle. All rooms in the property have a private bathroom that come with free toiletries and a shower.
Best Western Nairobi Upper Hill features an onsite restaurant that serves a variety of European dishes. Guests can also enjoy a continental or full English/Irish breakfast. The property also has a 24-hour front desk and secured parking for its guests also a sun terrace.
The nearest airport Jomo Kenyatta International Airport is within 26 minutes of the property. The accommodation offers airport shuttle services.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
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Guest reviews
Categories:
Staff
9.6
Facilities
8.7
Cleanliness
9.1
Comfort
9.0
Value for money
8.9
Location
8.7
Free WiFi
8.9
Select topics to read reviews:
Guests who stayed here loved
Kevin
United Kingdom
“It's immaculately clean. Breakfast was very good and staff are excellent.”
M
Melissa
France
“The staff were lovely, friendly yet very professional at the same time”
Stephanie
Netherlands
“Friendly staff, comfortable room, beautiful pool/restaurant area, good security!”
Sheril
New Zealand
“Quiet safe hotel with excellent caring staff
Breakfast was great”
Narayanan
United Arab Emirates
“There should be a health faucet in the toilet which is missing. All are not used to using toilet tissue”
M
Mukesh
India
“The cleanliness, hygiene and well behaved staff. Nothing to complain on these points. Location is very peaceful and away from crowd noise”
N
Nishith
India
“The room was spacious and clean. The ambience was nice. The staff were really courteous and pleasant. I was surprised to find that the currency exchange rate there was quite good (better than the airport, and only a bit lower than exchange...”
Kevin
United Kingdom
“Short journey to hotel from JKIA (use the expressway it's only 250 KSH otherwise it takes much longer).
Lovely hotel, modern, clean and staff are great.
Have already booked my next stay with them.”
Dheepa
United Kingdom
“The staff are so lovely, very helpful and do what they can to accommodate your requests.
Rooms are comfortable. Food is good although service can be slow.
Being able to use the pool at the Fairview was an added bonus.”
G
Gede
Indonesia
“Very clean and comfortable.
The area is quiet and private, far from city noises.”
Hotel surroundings
Restaurants
5 restaurants on site
Mukutan Restaurant - Located at the Fairview Hotel
Best Western Nairobi Upper Hill takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
The swimming pool is located at Fairview Hotel within 1 minutes’ walk from Town Lodge Upperhill accessible through an interconnecting gate.
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United Kingdom
France
Netherlands
New Zealand
United Arab Emirates
India
Indonesia
