Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.

The hotel cannot accept nor store any commercial goods or online purchases (packages, boxes, bags, cartons, gifts or similar) unless the recipient has registered with the hotel and is a staying guest.

Any deliveries purchased online and arriving at the hotel during the stay of the guest must be accepted and signed by the guest directly. The hotel cannot take any liability, payments, quantity and quality control on behalf of the guest. Storage space at the property is limited. The hotel reserves the right to charge separately for disposal of bulk items or large quantities of packaging/wrapping materials.

Please note that private parking is available on site at an additional charge.

The maximum vehicle size for parking at this property is as follows:

Length: 505 cm

Width: 185 cm

Height: 155 cm

Please note that the hotel will undergo power outage in the entire building on the following dates/times.: 07/04/2025 and /04/2025 From 11:00AM to 15:00PM.

到着予定時刻をthe b kobeに事前に連絡してください。

駐車場はスペースに限りがあるため、ご利用は空き状況によります。