Please note the shuttle service to the airport must be reserved at check-in. Shuttles cannot be reserved prior to check-in.

Guests must use public transport to get to the airport when the seats are fully booked. Please also be informed that groups of 10 guests or more may not be able to use the shuttle, as the shuttle is a small vehicle.

Schedule: From hotel to Narita International Airport: 06:10, 06:40, 07:10, 07:40, 08:20, 08:40, 09:40, 10:40.

Children 5 years old or below can eat breakfast free of charge, and children aged between 6-12 years can have breakfast at a discounted children's rate.

Room service orders must be paid for at the restaurant. They cannot be charged to the room.

Please contact the hotel in advance if you wish to use a baby cot (subject to availability).

Vehicle height limit for on-site parking: 200 cm

Restaurant Stella opening hours:

Breakfast: 06:15-09:45

Lunch: 11:30-14:00 (weekdays only)

Dinner: 17:00-23:00（LO.22:00）

Room service is available from 17:00-22:00.

Please note that maintenance work of the parking lot will be carried out from Sunday, November 30, 2025 at 18:00 to Tuesday, December 2, 2025 at 18:00.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をRichmond Hotel Naritaに事前に連絡してください。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。