The Alana Surabaya

–Great location - show map
+53 photos
Scored 8.1
Rated very good

Staff

9.0
  • City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box

About this property

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Restaurant
  • Bar
The Alana
Hotel chain/brand
The Alana

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Buffet

FREE private parking!

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
or
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Faryar
Australia Australia
“Excellent location, warung Kolega across the road is one of the best in Bali, clean, comfortable and good value for money”
Bernadeta
Indonesia Indonesia
“They really do good in avoiding the use of plastic. Great!! Breakfast is okay, not outstanding but okay”
William
United Kingdom United Kingdom
“This is a business/ corporate hotel but it had a great pool and good gym facilities. The bed was really pig and comfy and everyone at the hotel was helpful”
Muhammad
Indonesia Indonesia
“The room is big and clean. The bed is comfy. The gym and pool is great. The security is friendly and always with a big smile to greet you.”
Nur
Malaysia Malaysia
“The breakfast was excellent!! like 5 stars hotel, The staff were polite and helpful.”
Hilda
Indonesia Indonesia
“The breakfast has varieties of food and the staff are very nice”
Muhamad
Malaysia Malaysia
“Everything is good.... Room good, food good, very clean hotel.”
Glennmarron
Singapore Singapore
“The hotel has water dispensers everywhere, so I can have hot or cold water anytime. And the front desk straight away gave me 2 access cards, I don't have to request them again like in other hotels”
Dewi
Indonesia Indonesia
“Location is perfect and facilities inside the room”
Yanuarti
Germany Germany
“Nice and clean room with friendly staffs. The breakfast is amazing with it’s traditional meals and beverages.”

Hotel surroundings

Restaurants

1 restaurant on site
Oryza
  • Cuisine
    Indonesian • Asian • International

House rules

The Alana Surabaya takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
Rp 350,000 per child, per night
Cot upon request
Rp 350,000 per child, per night
2+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

A negative coronavirus (COVID-19) PCR or Antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.