Pacific Palace Hotel

–Great location - show map
+25 photos
Scored 8
Rated very good

Staff

8.8

You might be eligible for a Genius discount at Pacific Palace Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Modelled after a cruise ship, Pacific Palace Hotel features an indoor pool and hot tub. A fitness centre and spa are also offered. The hotel also has karaoke rooms and a night club. Pacific Palace Hotel is a 5-minute drive from Harbour Bay Ferry Terminal and Nagoya shopping area. Hang Nadim International Airport is a 35-minute drive away. All rooms are air conditioned and come with a minibar and tea/coffee-making facilities. A safety deposit box and hairdryer are provided. A business centre and tour desk are available to assist guests with their work and travel needs. Ticketing services and a 24-hour front desk are offered. The hotel has a children’s pool. Guests can enjoy a selection of Western, Asian and local food at Pacific Hotel's coffee shop, Athena’s Restaurant. Other dining options include Golden Palace Chinese Restaurant, Neptune Lounge, and the outdoor Pacific Food Court, which serves seafood. 24-hour room service is available.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Free parking
  • Room service
  • Fitness centre
  • Bar

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Buffet

Free parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
2 single beds
1 extra-large double bed
1 double bed
and
1 large double bed
1 large double bed
2 single beds
1 single bed
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Junaidah
Singapore Singapore
“The room is very big and very clean. We love it very much. The towel also smells good.”
Masura
Malaysia Malaysia
“Love the design, facilities & ambience as well staffs”
Annison
Malaysia Malaysia
“Overall property management and staff is excellent”
Era
Singapore Singapore
“I like most the breakfast, so much of varieties luxury of food & so quite scrumptious overall on all the food. The room quite spacious clean & comfort.”
Mishio
Singapore Singapore
“Room was big, clean and comfortable. Location is near to Harbour Bay Ferry terminal and easy access to Nagoya town. It was good.”
Noel
Singapore Singapore
“The speed for check in and check out. Breakfast was good.”
Yu
Singapore Singapore
“Breakfast spread is good. But the proteins are rather spicy. Should have less chilli. The tea is too thin.”
Low
Malaysia Malaysia
“The bed is soft, comfort, big room, nice theme and decoration, good service , free shuttle bus to GB mall, 4 bottle of mineral water, AC is good”
Siti
Malaysia Malaysia
“Hotel give the fruit and sent at room. Staff very polite and friendly because the hotel no aircond but the hotel let us know about that. It's OK just for a while..”
Dinrin
Singapore Singapore
“About 15 minutes walk to Harbour Bay Downtown for food, seafood, marts... Riding Gojek to Nagoya Shopping Mall is within 5 minutes... The Deluxe Room is spacious with a queen size bed, and a smoking room is available too. The staff is friendly too.”

Hotel surroundings

Restaurants

1 restaurant on site
Athena Restaurant
  • Cuisine
    Indonesian

House rules

Pacific Palace Hotel takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of Rp 300,000 is required on arrival. That's about US$18. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 350,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

A damage deposit of Rp 300,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.