About this property

Located a 5-minute drive from Palembang Mega Mall, Novotel Palembang offers an outdoor pool, gym and tennis court. Free parking and free WiFi are provided. Four dining options await guests. Novotel Palembang is a 15-minute drive from Sultan Mahmud Badaruddin Airport. Ampera Bridge is a 20-minute ride away. Rooms are fitted with a satellite TV, telephone and safety deposit box. Some rooms offer a balcony with pool views. Guests can relax with a sauna session or head for a singing session in the karaoke rooms. The hotel offers an airline desk providing ticketing services for convenience. A 24-hour front desk is available. Indonesian and international food is served in The Square, while The Orient Restaurant offers Chinese dishes. For drinks and snacks, guests can head to Le Bar or Splash Bar.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top location: Highly rated by recent guests (8.4)

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Paul
Australia Australia
Great environment and nice garden setting. Pool was being renovated so it wasn't available, but it looked good
Oimi
Turkey Turkey
Odalar çok büyük ve rahat, dekorasyon iyiydi. Mekan güzel.
Les
Netherlands Netherlands
Mooi gelegen hotel, met een fijne tuin, goede kamers met prima bedden en een zeer ruime badkamer. Mooi zwembad en Spa. Heerlijk ontbijt en vriendelijke mensen.
Kristina
Indonesia Indonesia
The room is spacious, the bed and the pool. Love our room that has a pool view. Has a resort vibe
Julius
United States United States
Cocok untuk yang ingin bersilaturahmi kelamin dengan wanita
Melvin
Netherlands Netherlands
Enorm ruim opgezet hotel met veel groen. Zeer vriendelijk en behulpzaam personeel Ruime kamer

Hotel surroundings

Restaurants

2 restaurants on site
The Square Restaurant
  • Cuisine
    Chinese • Indonesian • International
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Halal
Orient Restaurant
  • Cuisine
    Chinese
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Halal

Facilities of Novotel Palembang

Great facilities! Review score, 8.2

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Bar
  • Breakfast

House rules

Novotel Palembang takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 1 year are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Palembang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.