Emerald Hotel

–Great location - show map
+36 photos
Scored 8.2
Rated very good

Staff

9.0

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About this property

Comfortable Accommodations: Emerald Hotel in Ternate offers well-appointed rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, mini-bar, and soundproofing for a pleasant stay. Exceptional Facilities: Guests can relax on the terrace, dine at the on-site restaurant, and enjoy massage services. Free WiFi is available throughout the property, ensuring connectivity. Convenient Services: The hotel provides private check-in and check-out, a paid airport shuttle, and free private parking. Additional services include room service, car hire, and luggage storage. Prime Location: Located 2.5 mi from Sultan Babullah Airport, Emerald Hotel is highly rated for its room cleanliness and convenient location for city trips.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Airport shuttle
  • Non-smoking rooms
  • Free Wifi
  • Restaurant
  • Room service
  • Free parking
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.4)

Free private parking

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Availability

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Room Type
Number of guests
 
1 queen bed
2 twin beds
1 queen bed
2 twin beds
1 queen bed
2 twin beds
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Catherine
United States United States
“Exceptionally clean and well maintained. The staff is professional and extremely helpful. Breakfast had lots of variety and accommodated special requests.”
Michelle
Canada Canada
“Breakfast was great -- anyone expecting a large western breakfast on a smaller Indonesian island has obviously not travelled much. That said, there were options for western palates. Based on a prior review we were not sure what to expect -- we...”
Melissa
Australia Australia
“We had a twin deluxe room and were very impressed with the quality of the room and the breakfast provided! The staff at reception were so lovely and warm as were the young men assisting with bags and doors. An extremely comfortable and well...”
Jainun
Malaysia Malaysia
“For Ternate it was good hotel. Spacious room, clean and great value for money. A bit far from the main city.”
Christine
Singapore Singapore
“It is very clean and rooms are well maintained. The service staff are friendly and responsive to your requests. It is located close to a very good restaurant where you can get your meals.”
Lara
Italy Italy
“The room was spacious and the bed was very comfortable. We needed a fast laundry service and the hotel was able to accommodate our request. Also we were able to check in earlier than the hotel given time. We really appreciated this because we were...”
Koster
Netherlands Netherlands
“Very clean, excellent bed, some rooms have sea view, friendly personel, tasty breakfast”
Sibylle
Switzerland Switzerland
“Das Hotel ist ein guter Ausgangspunkt für die Erkundung der Stadt und sogar der gesamten Insel. Westlicher Standard. Gutes Frühstücksbuffet.”
Matthias
Switzerland Switzerland
“Haben unseren Aufenthalt vor Ort um 2 Nächte verlängert. Die Zimmer sind geräumig und gut ausgestattet. Frühstück gab es in Buffetform. Geschätzt haben wir den gedeckten aber offenen Sitzbereich im 3. Stock.”
Peter
Indonesia Indonesia
“Prima centrale locatie dichtbij airport. De Deluxe kamer was meer comfortabel dan de eerdere standaard kamer. Ontbijt is sober maar voldoende. Vriendelijk en behulpzaam personeel.”

Hotel area info

Restaurants

1 Restaurant On Site
Restoran #1

No additional info available

House rules

Emerald Hotel takes special requests – add in the next step!
Check-in
From 12:00 PM to 10:00 PM
Check-out
From 12:00 PM to 2:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
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