The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation.

Please present the same credit card used to guarantee your booking when check in and pay to hotel.

If you are making payment using another cardholder's credit card, kindly provide the following documents to the hotel prior to your arrival:

1) Authorisation letter with cardholder's handwritten signature

2) Copy of the cardholder's card (front and back of card with card-holder's signature)

Please note that hotel may contact the cardholder for verification purposes.

Kerry Hotel Hong Kong is currently in the process of upgrading the Club Lounge .

Breakfast is free of charge for children aged 0–3 years.

Children aged 4–11 years can stay free of charge but incur a breakfast charge of HKD 192.00 per child when breakfast is included in the rate.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をKerry Hotel Hong Kong by Shangri-laに事前に連絡してください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。