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Get the celebrity treatment with world-class service at Grand Serai Congress and Spa
Situated in the heart of Ioannina, this exclusive hotel offers fine dining, luxurious and elegant accommodation with a seasonal outdoor swimming pool. Free WiFi is available throughout.
Grand Serai Congress and Spa rooms are soundproofed and have air conditioning and a TV.
Guests can start the day with a complimentary breakfast. For a light lunch or dinner, guests can choose the restaurant. The bar features cocktails.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
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Guest reviews
Categories:
Staff
9.5
Facilities
8.9
Cleanliness
9.2
Comfort
9.3
Value for money
8.5
Location
9.4
Free WiFi
8.5
Select topics to read reviews:
Guests who stayed here loved
E
Emre
Turkey
“Elegantly designed room with very comfortable bed. Car parking option is important opportunity. In front of the hotel there is limited car parking lots but at back door of hotel plenty of places available. 15 min walk to the walled city”
Anastasios
Greece
“We visited Ioannina for the annual 30K running event around the lake. The staff was super polite and helpful, they had arranged for early breakfast service for those of us who would be running/power walking and they offered us free of charge late...”
Maria
Greece
“Breakfast was excellent with many choices savory and sweet, and a great hot coffee. Our room was spacier than I expected and the personnel very kind by phone. The location was 1,5 km from city center, ideal to chill near the pool but also nice to...”
Maggie
Australia
“Excellent accomodation and great location. Will definitely stay here ahain”
G
Gregory
Australia
“Central location. Walking distance to most city places”
T
Thomas
Finland
“Nice staff, very nice rooms, great breakfast and city centre in walking distance.”
Cosmin
Romania
“Great location, helpful and very professional staff at reception, ready to help in any way possible.
Even upgraded my room and got an executive one with superb view at the lake.”
J
Jenny
Australia
“The staff always went above and beyond for all our requests. The rooms were serviced every day which I appreciated. Nothing I asked was a problem.”
Robert
Greece
“Swimming pool, breakfast, luxurious room, location”
E
Elisar1007
Israel
“.
We were greeted at the reception by the kind and helpful Maria. We were upgraded to a deluxe room without asking, a large and luxurious room with 2 wide balconies, great view to the lake. The hotel is clean and well equipped, an excellent pool,...”
Hotel surroundings
Restaurants
1 restaurant on site
ΓΙΑΣΕΜΙ
Cuisine
Greek • Mediterranean
Facilities of Grand Serai Congress and Spa
Great facilities! Review score, 8.9
Most popular facilities
2 swimming pools(Temporarily closed)
Non-smoking rooms
Free parking
Restaurant
Room service
Free WiFi
Family rooms
Bar
Free cot available on request
House rules
Grand Serai Congress and Spa takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 10 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 1 year
Extra bed upon request
Free
Cot upon request
Free
2 - 3 years
Extra bed upon request
Free
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that the Gala Dinner (24/12 & 31/12) is not included in the Christmas and New Year's half-board rates.
Festive dinner on Holy Saturday and the Easter Meal Feast on Easter Sunday are not included in the half board rates.
Parking is subject to availability due to limited spaces.
Pool 1 - indoor is closed from Tue 28 Oct 2025 until Mon 22 Dec 2025
Pool 2 - outdoor is closed from Sun 14 Sept 2025 until Wed 31 Dec 2025
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