Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct whilst on the hotel’s premises.

If using the Satellite Navigation to reach the hotel, please use post code UB7 0EB or UB7 0ET.

Transport from the airport is possible in the following way:

1. Public Bus (The Public Bus is not free, charges apply) : Direct Access from Terminal 5 to Thistle London Heathrow Terminal 5: From Terminal 5, follow the signs to ‘local buses’ and use bus 423 (I from Terminal 5). The hotel stop is called Heathrow Park Thistle Hotel (J).

2. Via Heathrow POD automatic driverless electronic vehicles which transport customers between London Heathrow Airport's Terminal 5 and the Thistle Hotel in just 5 minutes. (Charges apply.)

Please note that interconnecting rooms are available upon request and subject to availability.

Lorries, coaches, and trucks cannot be accommodated in the car park due to space restrictions.

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をThistle London Heathrow Terminal 5に事前に連絡してください。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。