Get the celebrity treatment with world-class service at The Grand, York

The 5-star Grand Hotel offers stylish rooms. Set in the iconic Grade II listed former railway headquarters, it has bedrooms that feature free WiFi, a flat-screen TV, bathrobes, slippers, Molton Brown toiletries and an evening turn down service. The Rise Restaurant, Terrace & Bar offers modern British cuisine, with locally sourced, freshly prepared dishes. The open kitchen and spacious setting at The Rise, York creates an immersive and social dining experience for guests, guests can enjoy afternoon tea, lunch time snacks or an evening of luxury. The Grand, York is currently undergoing an extensive and exciting spa renovation, meaning that the spa and gym facilities are currently unavailable. However, guests are welcome to book Elemis spa treatments to enjoy throughout the duration of the renovations. We apologise for any inconvenience.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

  • Situated in the real heart of York, this hotel has an excellent location score of 9.8

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Martin
United Kingdom United Kingdom
Excellent location, superb staff, breakfast was wonderful and even the standard rooms were big, light and airy.
Karen
United Kingdom United Kingdom
Door and reception staff were lovely and helpful, good breakfast selection
Janine
United Kingdom United Kingdom
Breakfast was brill. The whole hotel was opulent and impressive. Our room was huge. The staff were helpful especially the valet / doormen.
Julia
United Kingdom United Kingdom
The location was perfect for the train station & walking into the town & sightseeing
Victoria
United Kingdom United Kingdom
Beautiful property. Location is ideal for York. Staff were attentive and very friendly. Room was absolutely stunning. We stayed at the hotel for a meal at the rise restaurant and it was worth every penny, delicious! First time I’ve visited and...
Shelly
United Kingdom United Kingdom
Excellent staff with attention to detail from arriving to leaving! Beautiful and clean and wonderful rooms and food!
Nicholas
Australia Australia
The room was spacious, beautiful and quiet. The staff who greeted us, the reception staff at the front desk and the staff in the restaurant were all very friendly and professional. Great location, close to the York Minster, the York Wall and The...
Louise
United Kingdom United Kingdom
Clean and spacious food was first class loads to choose from
Stevej
United Kingdom United Kingdom
great room, wonderful breakfast and totally professional staff. One of the best 5 star hotels in UK,
Jeanette
United Kingdom United Kingdom
Wonderful service - amazing building -first class all the way!

Hotel surroundings

Restaurants

2 restaurants on site
The Rise
  • Cuisine
    British
  • Open for
    Breakfast • Dinner • High tea • Cocktail hour
  • Ambiance
    Modern
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
Legacy - Fine Dining Restaurant
  • Cuisine
    British
  • Open for
    Dinner
  • Ambiance
    Romantic
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of The Grand, York

Great facilities! Review score, 9.3

Most popular facilities

  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar

House rules

The Grand, York takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
£40 per child, per night
Cot upon request
£15 per child, per night
2 - 15 years
Extra bed upon request
£40 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Grand, York in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.