Sustainability certification

Mandarin Oriental Ritz, Madrid

–Excellent location - show map
+79 photos
Scored 9.4
Rated superb

Free WiFi

10
  • Garden
  • Pets allowed
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bath
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Get the celebrity treatment with world-class service at Mandarin Oriental Ritz, Madrid

Opulent and exclusive Mandarin Oriental Ritz, Madrid is located in a Belle Époque palace and offers an experience unlike any other. It features a luxurious Wellness Centre, free parking and in suite reservations free Wi-Fi. One-way airport transportation from Prado Suite bookings is also included. The hotel’s 102 rooms and 51 spacious suites are individually decorated with rich materials and a classic-contemporary design, which blends seamlessly with the hotel’s iconic structure. Mandarin Oriental Ritz, Madrid has a wellness centre with indoor swimming pool, a vitality pool, experience showers, a steam room and a fully-equipped fitness centre that offers dedicated treatments. Overseen by acclaimed Chef Quique Dacosta, the hotel is home to five restaurants and bars. The hotel is set in the heart of the Retiro district between the Retiro Park and Madrid’s most important museums. Prado and Thyssen Bornemisza museums are just 200 metres from the hotel while the Reina Sofia museum is 10 minutes walk away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Spa and wellness centre
  • Non-smoking rooms
  • Fitness centre
  • Bar
Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Property highlights

  • Situated in the best rated area in Madrid, this hotel has an excellent location score of 9.6

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet

Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
GSTC Criteria
GSTC Criteria
Certified by: UCSL United Certification Systems Limited

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Ioana
Romania Romania
“Very beautiful, great staff, loved it all the way! Can’t wait coming back!”
Ioana
Romania Romania
“Very beautiful, great staff, loved it all the way! Can’t wait coming back!”
Askanaz
Armenia Armenia
“One of my favorite hotels worldwide, real superb service, staff, accomodation, food. Cost its money. Highly recommended for highly demandable travellers.”
Anna
United Kingdom United Kingdom
“The staff were wonderful, breakfast lovely and location perfect”
Eshika
United Kingdom United Kingdom
“Everything- but a special mention does to the service which was exceptional. Alejandro was great, we felt really looked after. The concierge team made the impossible happen by getting us a booking in a restaurant that was fully booked. Nothing...”
Ian
United Kingdom United Kingdom
“Location was excellent. The concierge service was superb.”
Mohanad
United Arab Emirates United Arab Emirates
“Excellent location and very good facilities but what really was exceptional and unmatched is the attention to details from the staff. Big thanks to Javi and the concierge team (the best I have experienced in all my travels).”
Dragomir
Spain Spain
“The room , bar , spa , brunch , service ..all top .”
Valentin
Germany Germany
“It’s very beautiful and luxurious! Everything is just top notch. I loved every minute of my stay!”
Grace
Hong Kong Hong Kong
“Great service esp the check in team. After a long trip they tried to expedite and had our rooms ready for asap.”

Hotel surroundings

Restaurants

3 restaurants on site
Deessa
  • Cuisine
    Mediterranean
  • Open for
    Lunch • Dinner
  • Ambiance
    Modern
Palm Court
  • Cuisine
    Mediterranean
  • Open for
    Lunch • Dinner
El Jardín del Ritz
  • Cuisine
    Mediterranean

House rules

Mandarin Oriental Ritz, Madrid takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
€ 132 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

The fine print

Need-to-know information for guests at this property

Cribs are available on request. Please contact the property for further information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandarin Oriental Ritz, Madrid in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

License number: B28011286