When booking more than 2 rooms or more than 5 nights, different policies and additional supplements may apply.

Please note that access to music events hosted at the property is restricted to guests aged 18 or older.

Half-board and All-inclusive rates on 31 December include a special dinner.

There is a 30% discount for Montauk and Narumi restaurant, per person, for customers with the All-Inclusive board only.

Please note that when booking a rate where payment is due before arrival, Hard Rock Hotel Tenerife will provide detailed payment instructions, for example a link to a secured payment platform.

Baby Club Lullaby is under request and with extra charge.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property.

The hotel accept only dogs up to 10kg within Pets Friendly Program. On request, fees apply.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をHard Rock Hotel Tenerifeに事前に連絡してください。

出発予定日を繰り上げてチェックアウトする場合も、予約済みの宿泊料金合計を支払う必要があります。