Free cancellation before 18:00 on 17 November 2025
Cancellation
Free cancellation before 18:00 on 17 November 2025
You may cancel free of charge until 18:00 on the day of arrival. If you cancel after 18:00 on the day of arrival, the cancellation fee will be 90% of the total price. If you don't show up, the no-show fee will be the same as the cancellation fee.
Don't worry — pressing this button won't charge you anything!
About this property
Prime City Centre Location: The Cloud One Hamburg-Kontorhaus is situated in Hamburg city centre, offering easy access to key attractions. Mönckebergstrasse Shopping Street is a 4-minute walk away, while Town Hall Hamburg lies 700 metres nearby.
Exceptional Facilities: Guests can enjoy a sun terrace, bar, and free WiFi. Additional amenities include a lift, 24-hour front desk, concierge service, outdoor seating area, express check-in and check-out, and luggage storage.
Comfortable Accommodations: Rooms feature air-conditioning, balconies, private bathrooms, tea and coffee makers, hairdryers, work desks, free toiletries, showers, and TVs. Continental, buffet, vegetarian, and vegan breakfast options are available.
Nearby Attractions: Miniatur Wunderland is 1.1 km away, while Elbphilharmonie Hamburg lies 1.7 km from the hotel. Hamburg Airport is 10 km distant. Surrounding activities include ice-skating and boating.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Please select one or more options you want to book
All available rooms
Limited supply in Hamburg for your dates:
1 four-star hotel like this is already unavailable on our site
Sustainability
This property has 1 third-party sustainability certification.
Green Key (FEE)
Guest reviews
Categories:
Staff
9.0
Facilities
8.6
Cleanliness
9.0
Comfort
9.1
Value for money
8.0
Location
9.4
Free WiFi
8.7
High score for Hamburg
Select topics to read reviews:
Guests who stayed here loved
Joana
Portugal
“I travel to Hamburg every month 2 to 3 times, sometimes more, so I get to know many hotels in the city center, The Cloud One Hamburg-Kontorhaus is one of my two favourites hotels in Hamburg.
From the facilities' comfort, good tasted on design,...”
P
Petra
Australia
“The hotel is amazing, including the two bars. Very central, close to the subway and looks great. Loved seeing the dogs as well!”
Aine
Ireland
“The bar area was cool and vibey. The staff were friendly and helpful. It was a great location.”
Agnieszka
Poland
“The room was very clean and cosy. The hotel is located in the city center, so it's close to everywhere. Friendly and helpful service. In the evenings, you can admire the city skyline from the rooftop :)”
C
Conor
United Kingdom
“Great location, easy walk to centre and next to metro station.”
J
Joanna
United Kingdom
“Everything. It was so comfortable and quiet in spite of being busy. Breakfast was really very good. Modern and clean; nice atmosphere.”
P
Paul
United Kingdom
“I loved the building itself- a Kontorhaus - and its stylish interior and furnishings : including both my bedroom and the bars.”
K
Katrina
Ireland
“The hotel is really nice, and the location is perfect.
The staff is super kind.
We had a room on the 9th floor with a balcony, and the night view was gorgeous.”
Konstantina
Greece
“Amazing and friendly staff. Great clean rooms and quiet. Location was amazing just outside the U. Definitely recommend. Looking forward to staying here again, loved everything.”
Roman
United Arab Emirates
“The location is superb, very close to many attractions, nice restaurants, and cafes. I really enjoyed my time in Hamburg.”
Hotel surroundings
House rules
The Cloud One Hamburg-Kontorhaus takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
When booking more than 7 rooms, different policies and additional supplements may apply.
Directions to the underground car park: Hopfensack 17, 20457 Hamburg
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Portugal
Australia
Ireland
Poland
United Kingdom
Greece
United Arab Emirates
