Wheelchair accessible, Higher level toilet, Toilet with grab rails, Emergency cord in bathroom
Swimming pool
Private, Indoor swimming pool, Heated swimming pool
About this property
Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms. It offers an indoor pool, a spa centre and 2 restaurants. Free WiFi access is available.
It is a 10-minute drive from Zhejiang Art Museum, a 15-minute drive from Wulin Square and a 25-minute drive from East Hangzhou Railway Station. Hangzhou Xiaoshan International Airport is a 40-minute drive away. The hotel is a 7-8 minute walk from Dinganlu Subway Station or a 15-minute walk from Longxiangqiao Subway Station.
Rooms at Hangzhou Sofitel Westlake feature elegant furnishings and floor-to-ceiling windows. All are equipped with a flat-screen TV and tea/coffee making facilities. Luxurious marble bathrooms are equipped with rainshowers.
The hotel offers meeting facilities, business centre and currency exchange. Added conveniences include room service, luggage storage and safety deposit box.
All-day dining restaurant serves a variety of French and Chinese cuisines, while the Chinese restaurant serves authentic Hangzhou dishes. Le Bar offers refreshing beverages. Beautiful panoramic West Lake views can be enjoyed at the rooftop Sky Garden.
Sofitel Hangzhou Westlake is reducing the reliance on single-use plastics in their toiletries.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
“Beautiful rooms
Staff service
Bar
Swimming pool
Breakfast”
Yong
Singapore
“The service and the room has exceeded our expectation. It is a 10 - 15min walking distance to Xihu lake. Surprise when the hotel call our room to inform us that they had noted that we had set "Do not disturb" and offered whether we would like our...”
S
Stephanie
Singapore
“Location is great. What is outstanding though is that the staff are very responsive and provided excellent service. A few nights prior to our stay, they reached out to ask if our booking was for a special occasion and if we had any particular...”
V
Vr
India
“They had asked before we checked in if we were celebrating something and I had said it is our wedding anniversary. To our pleasant surprise, they decorated the bed with balloons and flowers!”
Y
Yan
Australia
“The location of the property is absolutely fantastic.”
S
Stefano
Italy
“Perfect position near the Lake. Nice dinner and breakfast buffet options. It comes with a swimming pool and a gym that is well maintained.”
Chang
Australia
“Excellent location. Quite near West Lake. Friendly, polite and helpful staff.”
M
Mahn
South Korea
“Everything is perfect! Excellent location, nice facilities, kind employees, and good services. You name it.”
Y
Yan
Australia
“The property was comfortable and was right beside Western Lake. The windows were big and had beautiful views. The service was one of the best that we have ever experienced in hotels. Especially the staff Vivian Zheng, Nancy Li and Anthony Ma.”
Tay
Malaysia
“they go extra mile by providing a cake for our anniversary”
Hotel surroundings
Restaurants
2 restaurants on site
Kwee Zeen
Cuisine
Chinese • International
Yong Jin Ge
Cuisine
Chinese
House rules
Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
CNY 288 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 288 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a valid government-issued ID card or passport upon check-in.
Please kindly note that the Spa is currently unavailable. In the event of the Club Lounge being closed, reservations including club benefits may be enjoyed at the Lobby Bar on the first floor. Thank you for your understanding.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
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