「Prior to check-in, staff provided clear instructions to property. As the hotel had a cafe along with it, during our stay, staff gave us free scones that served as light breakfast for us. During check-in and after check-in, staff were also very...」
Nikolaos
アメリカ
「The staff were extremely helpful and friendly. Even the language barrier was not a problem as they all had a translation app. Brilliant little hotel close to the mountains and a short walk from the lake. If you're looking for a small, comfortable,...」
Teodora
セルビア
「The hotel is situated in a small, quiet area, it's near West Lake and getting around the city is quite easy from this location. All of the staff were quite helpful and welcoming! We will definitely stay here again in the future.」
R
Rebecca
デンマーク
「This hotel has an amazing location, close to beautiful nature and cultural sights. The staff is extremely helpful, friendly and service minded. Rooms are very clean and cozy, sheets + pillows are nice. The belonging cafe serves enjoyable food and...」
Ilia
ロシア
「Beautiful hotel with great view! Cozy room, cozy coffeeshop with good quality coffee and food.
Staff is super friendly, answer to anything in WeChat in few minutes after request.
Location provides an opportunity to access anything around just by...」
K
Kun
中国
「The surroundings are absolutely stunning, with beautiful views of lush greenery that create a serene and peaceful atmosphere.
The service was outstanding. They were incredibly warm and welcoming from the moment I arrived. They were always ready...」
Ting
中国
「Have a great and comfortable stay for 4 nights. They even upgrade our room to a bigger one. Have a coffee and dessert every morning at their cafe below. One of the best coffee no doubt. They even gave us scone for breakfast which is very delicious...」
鹏
中国
「Location: Right in the West Lake Scenic Area, with stunning views.
Service: The rececpation is warm, and housekeeping responds super fast.
Decoration: The style is unique, full of romance and beauty.
Quality: High - quality bedding and toiletries,...」
明
中国
「Customer service is patient and friendly. Communicated with us through WeChat in English，so it’s very convenient. Place is clean and near Xihu lake. Thank you for making our trip even more memorable!」
J
J
韓国
「직원들이 정말정말 친절합니다. 한국어는 잘 통하지 않지만 번역기를 사용해서 별 문제 없이 커뮤니케이션 할 수 있었습니다.
개인적으로 정말 좋았던건 침대 컨디션이었는데요
허리가 불편해서 집 밖에서는 깊게 못자는데 매트리스 어디서 샀는지 물어보고 싶을만큼 적당히 탄탄해서 너무 편하게 잘 잤습니다.
1층 카페의 커피 퀄리티도 나쁘지 않았고, 일단 숙소 자체가 조용한 지역에 있어서 저녁에는 편안하게 휴식에 집중할 수 있었습니다.
일부러...」
シンガポール
アメリカ
セルビア
デンマーク
ロシア
中国
韓国
