Chalés Poncho Serrano

–Excellent location - show map
+15 photos
Scored 9.9
Rated exceptional

Staff

9.7

Property highlights

You might be eligible for a Genius discount at Chalés Poncho Serrano. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Chalés Poncho Serrano in Gramado offers adults-only lodge accommodations with free WiFi, air-conditioning, and private bathrooms. Each room features a fireplace, minibar, and work desk, ensuring a relaxing and productive stay. Convenient Facilities: Guests enjoy private check-in and check-out, a paid shuttle service, concierge, and tour desk. Additional amenities include daily housekeeping, full-day security, room service, and free on-site private parking. Local Attractions: Located 3 km from Festivals Palace and Saint Peter's Church, 3.3 km from Gramado Bus Station, and 6 km from Black Lake Gramado. Other nearby points include Stone Church (7 km) and Expo Gramado (2.5 km).

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Heating
  • Air conditioning
  • Daily housekeeping
  • Tea/coffee maker in all rooms

Top location: Highly rated by recent guests (9.1)

  • Free private parking available on-site

Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign inCreate an account
Sign in, save money

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 double bed
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Jeison
Brazil Brazil
“Chalé muito bem cuidado e limpo. Decoração elegante. Ótima localização. Cama muito confortável”
Rodrigues
Brazil Brazil
“O chalé é MARAVILHOSO! Somos de Porto Alegre, viemos curtir gramado eu e meu marido. Chalé extremamente aconhegante, lindo, romântico, super limpinho, é perceptível o cuidado com que foi planejado em cada detalhe. O atendimento da Cris é perfeito,...”
Juliana
Brazil Brazil
“A Cris é muito maravilhosa, querida e muito atenciosa. A cabana é muito legal, tudo muito limpo, bem confortável, o café da maranhã era uma delicia.”
Andrezza
Brazil Brazil
“Comecando pela proprietária Cris muito receptiva, tudo muito limpinho e o chale muito bem localizado.”
Modesto
Brazil Brazil
“Aconchegante a cabana, bem tranquilo o local pra descansar e aproveitar a viagem.”
Marcos
Brazil Brazil
“Uma experiência única, começar pelo Sr José que nos recebeu , uma pessoa maravilhosa, uma pessoa que faz vc se sentir em casa te dá várias dicas da cidade e das estradas.. E falando dos chalés tudo muito bem feito , muito aconchegante. Para...”
Viera
Brazil Brazil
“O conforto da estadia minimalista, tudo planejado e pensado no cliente. Muito bom!”
Lucas
Brazil Brazil
“Cris muito hospitaleira, café da manhã perfeito com diferencias todos os dias, chalé muito aconchegante limpíssimo e pensado em todos os detalhes. Recomendo para todos!”
Alana
Brazil Brazil
“Ambiente muito aconchegante, bem familiar, localização boa, custo benefício ótimo. O café da manhã veio bem servido. Gostamos muito da hospedagem e voltaremos quando houver oportunidade. Recomendo demais!”
Rejane
Brazil Brazil
“Tudo perfeito Limpeza café maravilhoso Lugar tranquilo Anfitrião Cris muito receptiva”

Property surroundings

Facilities of Chalés Poncho Serrano

Great facilities! Review score, 9.8

Most popular facilities

  • Free parking
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Heating
  • Air conditioning
  • Daily housekeeping
  • Tea/coffee maker in all rooms

House rules

Chalés Poncho Serrano takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardHipercardElo CreditcardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Chalés Poncho Serrano in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.