The Marco Polo Mackay is 5 minutes’ drive from the Ooralea Racecourse. Mackay Airport, Melaleuca Forest and Central Queensland University Mackay are each a 10-minute drive away.
All rooms have a flat-screen TV as well as a refrigerator and tea and coffee making facilities. The bathroom includes a hairdryer and free toiletries.
Recently fully refurbished and with the most comfy beds in town plus free Wi-Fi, free car parking and a pool, The Marco Polo is the perfect base for your business or leisure trip to Mackay
Couples particularly like the location — they rated it 8.4 for a two-person trip.
“Great friendly staff, very clean and beds were very comfortable. Easy parking and good facilities.”
A
Amarjit
Australia
“hotel staff is great. rooms are clean and parking just outside the room. i like that”
Lyle
Australia
“I loved everything about this property- the staff were great, the room was great- large, well fitted out, very quiet, great bathroom
And the water pressure in the shower was amazing.”
Tracy
Canada
“Great customer service. Rooms are clean, comfortable bed and pillows.”
Sleepy
Australia
“Spacious bathroom. Spacious bedroom. Comfortable bed. The staff were great. Clean and tidy room. Good location.”
A
Angela
Australia
“Location was great, the beds were so comfortable and the rooms were fantastic”
Smedley
Australia
“Cleanliness, friendly staff, great toiletries and hot shower. Appreciated the later check out.”
Natalie
Australia
“Good location, central to everything in town. Very clean”
E
Emma
Australia
“The manager & his wife were very professional and kind amazing people”
Tynneil
Australia
“So clean and fresh super comfortable beds stuff are really friendly”
Property surroundings
Facilities of The Marco Polo
Great facilities! Review score, 8.3
Most popular facilities
Outdoor swimming pool
Free parking
Free WiFi
Family rooms
Non-smoking rooms
Tea/coffee maker in all rooms
House rules
The Marco Polo takes special requests - add in the next step!
Check-in
Available 24 hours
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about US$130. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please note that there is a 3% charge when you pay with an American Express or JBC and 1.95% when you pay a Visa card or Mastercard.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Marco Polo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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