Hotels in the United Arab Emirates

Everything and everybody was just perfect It was our best hotel expreience ever A huge thank you!

Great customer service by all Staff led by Max the Hotel Manager Room was spacious and Bed was very firm and comfortable. Breakfast made by Head Chef Rambo and team was cooked to a high standard. We want to thank all the staff for their professionalism. Habibur Rahman,Mahmud,Olax,Uraiz.Amira,Ahmed and Patricia. I hope we haven’t missed anyone out because all the Staff were really good at their job.

The staff were so welcoming and attentive to our every needs, from the check in to the dining experiences, in room dining staff, the staff at the pool (especially Michael from Nigeria) to the check out. Everything was enjoyable

How can you just describe in few words when you found your SOUL PLACE? This place is just amazing, beautiful beduin suite with full privacy and absolutely georgous view. But what is making this place different than any other places are people..staff. The atmoshere they were able to create is incredible. You literally feel like you are at home with your own family and friends. I feel I have to mention all of them who made our staying so great that we will be definitely back with our kids. It all starts with Mr. Tom, GM, who welcome you personally immediately after you step into the building. Our staying was whole time surrounded by Mr. Soshan, funny, nice and highly professional front desk magician who always answered all off our questions. Also Mr. Michael who is your guide through all the activities in the desert has high knowledges about everything around you. Last not least is the restaurant and everybody who works there. Everything in the kitchen is under the control of THE CHEF Mr. Piotr. Beginning the huge variety of the breakfast through the whole until the late hours he will the ANYTHING to make you and your family happy. We had a great chicken terrine with truffle sauce and the best beef wagyu carpaccio we ever ate (even the one in Tokyo was not better). And waiters and their manager made us feel like we are the only and the most important guests in whole resort. I jave the Gluteb intollerance and they really did a hard job to make me feel that I have the same options as others. The manager Mr.Prokash and his team were so nice and naturally helpful . We never expirienced that before. Mr. Remy was always coming and just asking how we are doing. Mr. Anjal, Mr. Dushan, Mr. Jorl and Mrs. Swarnali knew our names and what ate last timr and offered always something what would might be similar style as we liked before. They even stay longer than regular opening hours of the restaurant jist zi let us finish our drinks..

Everything about this hotel stay was perfect. The staff were the most friendly and polite I have ever dealt with in my entire life. I really recommend to stay here during a stay looking over the Marina. Amazing.

Perfect Hotel, amazing room, you can directly go to the Dubai Mall, nice staff

The location is perfect. The breakfast is absolutely world class. The staff, however, is the big bonus. They are so professional, friendly, discreet yet attentive. The facilities are absolutely 5 star. I cannot emphasize enough that the overall hotel experience is enhanced by the wonderful staff.

All the staff, Mrs Mayar Abuamra was great

Friendly staff, beautifull hotel, clean and quiet room.

Modern , clean and very friendly staff

Staff friendness and dedication to service

very elegant and beautiful hotel; we got a room upgrade for which we are eternally grateful to the lady at the reception! (sorry but I don't remember her name); it was the most beautiful apartment we have ever stayed in - breathtaking view of the city center and Burj Khalifa, spacious, clean, comfortable; absolutely everything you need in the room; very large and comfortable bed; very nice and very helpful staff, our every request was fulfilled; possibility of late check-out; large selection and tasty breakfasts; good wif-fi; beautiful swimming pool