The staff were great but short handed😟
I reserved a room with a hot tub and one bed and ended up with a small bathtub, two small beds, no phone or Wi-Fi password. So I over paid for what I ended up with😡😡. They should hve contacted me for that change.
V
Guest review by
Velma
United States
See reviews by guests who stayed at hotels in Pinckneyville
Pleasant - What previous guests thought, 153 reviews
Pleasant · 153 reviews
We had to leave our first hotel because of unclean conditions. We arrived at 11pm at America Best. Kimmie was very accommodating for us. I told her my husband was handicapped she got us a room close to elevator for him. Made sure we had everything we needed. The room was large , very clean. Have already booked again for another trip.
Pleasant - What previous guests thought, 153 reviews
Pleasant · 153 reviews
We go to Pinckneyville to visit a family member who is incarcerated. The prison is across the street and within blocks of this hotel so it is extremely convenient. We have a six hour drive to get here so the location is great. The price was excellent.
Pleasant - What previous guests thought, 153 reviews
Pleasant · 153 reviews
Kim- manager and Julie- assistant manager, were so helpful! And the hotel looked and smelled SO CLEAN! I did have issues with laundry... There were NO QUARTERS at front desk and bar for me to dry my clothes!