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Our family was visiting Labanon for Thanksgiving. We enjoyed our stay at the Lebanon Holiday Inn Express. The staff were friendly. We visited the local Harley dealership, Grocery store and DQ where everyone we met were friendly as well.

When entered in the hotel, the only smell was “Smoke”. Then we were given the room with two bed which was located outside of the main hotel. The area was not good and felt very scary. I installed there I would joy be able to sleep at all for sure as I was so scared by looking at surroundings. In the room, the top of the toilet was open. Did not bother to go in at all. As I was with family, we decided to leave immediately even though it was 10 pm at night time and immediately booked another hotel. I would like to have my money back as it was really shocking and unexpected at night time. We drove 1 hour to Allentown from labenon for better hotel as nothing was available close by.

Clean. Location was poor (across from stripper bar). Breakfast ok. Barn doors on bathroom not lockable and not private. Free laundry. Good breakfast. But the tv in the breakfast room was always fox/newsmax.

After changing my room from the long term residents area, I come to find out that I was charged 1 night for canceling that room and since I requested a different room, was charged the "Walk In" rate. They charged me an extra $378 for the 3 nights stay. When I booked this in March through booking,com it was $182. I NEVER signed for the charge of $378 nor would I have agreed to it. It also says on my CC statement that it was an "internet purchase" but I was standing in the lobby at the time of purchase which was unbeknown to me. I have since disputed the charge with my CC company and reported this mess to Booking.com. I have to say this is fraud and no way to do business. I do this trip every year and up until this addtional charge would have next year. Now going forward, STAY AWAY from this place. And after the fact reading the reviews I see others have experienced the same with being over charged. They should be removed from the Booking.com website for this fraudulant behavior.

Location was convenient, Staff was extremely friendly and helpful. Room was very comfortable and clean beyond clean. We were very satisfied with our stay and would choose this facility again in the future.