The housekeepers were great. This place does not need to be part of Booking.com. Horrible, all the reviews from 2021-to now are accurate. They are not in the process of improving anything. I booked for the price, thought because it was on Booking.com, it would be a little more pleasant. Might need to switch to a new booking company.
W
Guest review by
Winifred
United States
6.0
My husband fell in the handicapped shower which was walk in...
My husband fell in the handicapped shower which was walk in and very slippery. I reported it to the front desk. They stated they would call back but no one did so i reported it again as we left. I would like to have compensation if possible for the hurt that my husband endured.
h
Guest review by
harleyd1950
United States
See reviews by guests who stayed at hotels in Bainbridge
Pleasant - What previous guests thought, 175 reviews
Pleasant · 175 reviews
The Reservation man was super friendly. And helpful very jolly that says alot for the hotel. And the beds very comfortable. The refrigerator needed to be defrosted. And no plate cover for outlet by sink otherwise I would have done 100. But good stay.
Pleasant - What previous guests thought, 170 reviews
Pleasant · 170 reviews
The lady at front desk who checked us in was amazing! She was nice, she made us feel welcome and comfortable! The rooms are spacious and the beds are really comfortable. The hotel itself is great!!