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We loved this place a lot! Beautiful setting on the lake, in the jungle with very nice facilities. A special thank you needs to go out to Ruby and Rudolfo. Their kindness and cooking skills were exceptional. We would love to come back very soon!

Everything from the location, the beautiful sights, the accommodation, the wonderful staff, especially Monique, and great restaurant. The hotel is a bit distant from the center which made it a perfectly calm staying. Also the WiFi is perfect wherever you are in the property.

Great location right next to laguna and very nice and friendly staff.

This was my 3rd visit here - this shows how lovely the place is. Unspoilt natural beauty, both in the jungle and right on the lake. They have their own little deck right on the lagoon. Free kayaks to borrow or you can go on a guided tour. I recommend the jungle walk with Jacqueline - a tranquil way to start the day. The food from the restaurant was exceptional - not a huge menu which is great as everything is freshly prepared.The rooms / cabins are tastefully simple. This is my favourite place to stay in Mexico - in fact probably the whole world!!

We came to Hotel Playa Laguna Front to unplug, relax, and enjoy the lagoon -- and that's exactly what we did for 5 days. The hotel is in a prime location, sitting at perhaps the most colorful, swimmer-friendly part of the lagoon. You can tell it's a prime spot because a lot of boat tours end around this area to let people swim in the lighter waters there near the cenote. It's also only a couple kms from the town center, so you can easily get into town while still having enough distance from the more touristy center. The hotel itself isn't a fancy upscale place, but that's not what we were looking for. Nonetheless the hotel is new and the facilities are clean/modern with great bathrooms. The hotel is run by a lovely team who were really accommodating...big thanks to the manager Evaristo for always being there to help with any questions. Another great thing is that the kayaks and sup-boards are free to use from 6am to 6pm. The only day you can't use them is on Wednesday when no water activities (other than swimming) are allowed across the lagoon. Wednesdays are conservation days, with inactivity allowing the lagoon to restore itself.

breakfast was good on both the days. there's always scrambled eggs, cheese slices, sliced luncheon meat (deli), oj, coffee, fruit bowl, bread, jam, butter, amazing corn bread, muesli, yogurt and a toaster to toast ur bread. the views are special here and the waters are perfect throughout the day and early night too. not deep at all so safe for everyone. Alex, a co-owner is so warm and hospitable. I made a video of the place on my YouTube channel: expat trails

The room was clean and spacious. We received fresh towels. There is a small shop nearby for convenience. the property has a lovely garden. The parking area is gated and secure.

Our stay at Bluebayou was wonderful, the hotel is simply amazing with a breathtaking view on the lagoon. The rooms are spacious and beautifully designed. The hotel disposes of kayaks to enjoy a nice ride in the lagoon, also bicycles and other chillout facilities such as hamaks. The team is very friendly and helpful, big thanks to Sergio and Guillermo for the hospitality, we hope to come back.

The location is absolutely amazing and so are the staff. We couldn't speak Spanish and the staff were extremely accommodating. They set up a WhatsApp group which makes everything extra smooth. The staff were helpful in booking taxis (and translating our needs for various stops to the drivers). Highly recommend availing of the kayaks (free) and jet ski to see more of the lagoon. We walked along a lot of the lagoon and visually seemed to be by far the best location to stay.

Puerta del Cielo is the best hotel one can find in Bacalar. We were 2 couples who booked 2 rooms with lagoon views and we were mesmerized by the beauty of this hotel and the atmosphere. When we arrived, they immediately opened the doors to paradise, carried our luggage and we were greeted by all the employees which seemed very personal, friendly and made us feel incredibly welcomed. We received a welcome drink, did our check in and then received a tour of the hotel grounds before heading to our rooms. Let me just say that this is without a doubt the most beautiful boutique hotel one could possibly find not just in Mexico but probably anywhere. The bar, the path that stretches throughout the hotel, the pools (one next to the bar and the other one overlooking the lagoon), the balconies, rooms, the view, staff, the dock, EVERYTHING is perfect! There is quiet jazz music playing in the background in the patio and everything is just perfect! We also loved the idea of not having the typical breakfast that we received in 5 other hotels while traveling around Yucatan and Q.R. Every 4 and 5 star hotel would offer the same thing every day, which after 2 weeks becomes a bit dull and P.D.C. was a perfect little break from the usual routine. They don’t offer rooms with breakfast included. You get a menu (which is very good with lots of options) and you order through Whatsapp all over the hotel. You just write what you want and where and they bring it to you. And the food - WOW, they work so hard for every single dish!!! Also, a lot of staff would remember who we were and would call us by name which I really appreciate. We even had a dinner on the dock and it was our favorite dinner in our lives! We were greeted by our chef who recommended the catch of the day and it was delicious! I/we want to come back to Puerta del Cielo many times and just hope to have the opportunity to do it.