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Lovely staff. Area was nice and quiet.

Very crean and very nice room.

Good system for cleaning. Easy access to shops, and public transport. Useful amenities and free coffee and tea.

The hotel is very beautiful and clean, but the main advantage is the wonderful staff! This was my first visit to Japan, and I expected that people here would be kind and helpful. Fortunately, that is exactly how it turned out. When I arrived from the airport to the hotel by bus, my AirPods case fell out of my pocket on the bus. This is a very important item for me, and also the original one. The hotel staff helped me a lot: they called the bus company, but the first two times the answer was that the item was not found. And they told me: if it is found — they will inform me, and if not — then not. But the next day I asked to call again, and this time Mr. Miyazaki and two girls at the reception helped me to contact the company again. Unfortunately, I did not remember the girls’ names, but their support was incredible. Even when the company again answered that the item was not found, the girls left a lost item request. And I asked Mr. Miyazaki to help me find the bus number so that I could wait for it at the station and check myself. Despite the difficulties, he found the exact arrival time for me, and the girls wrote a note on paper so that I could show it to the driver, since I do not know Japanese. Thanks to them, I found my AirPods that same evening! Honestly, I was just deeply grateful as a person. I even came at night to personally thank them, but their shift was already over, so I passed my gratitude through colleagues. Thank you for helping me keep the best first impression of Japan. The hotel itself is also very good and comfortable. After a long flight I did not regret staying here. But I would like breakfast to be a little more varied for foreign guests like me. For example, adding chicken and vegetable dishes, boiled eggs or an omelet. But the service is excellent!

good location: close to the stations (two lines), convenient stores, and other commercial facilities. facilities in the room are in good condition: the TV, the bed, the hair dryer and so on. the hotel is super clean and tidy

This hotel is fantastic! I would stay again. The staff were extremely helpful and friendly, and they made all the difference when it was time for me to return home because they arranged a taxi to the airport. I am grateful!

Very nice and helpful staff, close to a train station and has a big public bath (onsen) on the first floor!

Great to have drink facilities in the reception area. Very convenient with the station within walking distance. Staff are very friendly. Room was standard room for Japan, with small bathroom.

Excellent food, helpful staff and great location as well as a very spacious and clean room.