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I was in Bangladesh partly for tourism and partly to deliver a seminar. We booked the Holiday Inn primarily because it was located centrally and close to places we wanted to visit. We expected a standard, so-called business hotel; comfortable and good value for money without being exceptional. We were wrong! The hotel is fantastic. It is very new and so everything is new and shiny. The rooftop swimming pool is spectacular. The rooms are lavishly appointed and the bathrooms are very plush. A nice touch is the button at the bottom centre of the mirror in the bathroom. Pressing that lights up a the rim of the mirror all around; makes for a great shaving (me) or make up experiment (wife). The breakfast buffet is extensive and sumptuous. But if there is one things that sets the hotel apart, it is the courteousness and helpfulness of the staff. In general people in Bangladesh are unfailingly polite. The hotel was no exception. Staff were so friendly that we were overwhelmed by their kindness. I want to make special mention of a few people. Alam in house-keeping. I have seldom met such a hard-working and conscientious man. He was unfailingly cheerful and helpful. I understand that Alam is currently cross-training to start working in the reception. I sincerely hope he gets the job. He will be a wonderful face to a wonderful hotel. I love guavas. Everyday at breakfast they had excellent guavas except for the last day. I happened to talk to Sharmin and I said "Hey no guavas? I love your guavas. They were the best I have ever had." To my consternation, Sharmin appeared a little later with two plates of freshly cut guavas! This was beyond my expectation and I really felt embarrassed since I was meaning to complement the hotel and not complain. But at every step of the way, the staff at the hotel went out of their way to make us feel welcome and valued. I will almost certainly look to say at the Holiday Inn when I visit Bangladesh next.

This property is in heart of Dhaka city and it has nice resturant , gym facility and spa too. The assets is the smiling staff , reception and their hospitality. They all love to serve their customer to best of their ability . Apart from this they have a travel counter too. They win the hearts of customer by thier liberalised policy in extending more and more comfort by all possible means.

Staff were very professional and helpful.

Everything was perfect including the staff. Had an amazing stay, highly recommend

The overall hospitality is really good. Very welcoming people and helpful

Exceptional courteous service by the staff. The hotel is in the heart of the city thus very easy to commute.

The room was very clean and comfortable. The front desk staff was friendly and helpful. Comparing with what my friends have said about other hotels, this is one of the best hotels in Dhaka.

Room, food and behaviour of the staffs

Perfect place with international standard in every concern, newly opened. Prime location and relaxing rooftop. Excellent breakfast and restaurant. Quite at night. I loved the morning newspaper delivered to the room. Most of all Rony and the staff we're so friendly and helpful. 100 % recommendation

Best value for money hotel. The room facilities, space was very good.