All-Inclusive Stays in Marsa Alam City

It was an amazing experience for me. They really take care of us from beginning to end and answer all our questions. Even the extra services they offered us which was normally extra charge but they gifted us. Mr Haitham Ali was the guy who took care of all our booking process and needs excellently. It was like a home :)

We are group that was travelling around in Europe before reaching Egypt and Marsa Alam was our first destination in Egypt. Gemma resort set the bar high to our expectations for the rest of the trip and an extraordinary example for Egyptian hospitality. Everything in the hotel was perfect. The rooms spacious and cleans, pools clean and in different locations and beaches were amazing with great snorkeling spots. I can not speak enough about the food, no moment in the day where food is not served and in different cuisines with amazing quality. The most interesting part to me thing is that everyone is assuring you are having good time in your stay and I literally mean EVERYONE. Whether it is Mr Mahmoud, Hazem and Mohamed on the front desk or Atef and Abdo on the pool and the beach or Chef Mohamed Salah in the kitchen, every single one of these gentlemen made sure that our stay was comfortable and did not hesitate to provide the required assistance.

My wife and I stayed here as a couple. We're not fans of resorts or noisy family destinations, as we prefer a peaceful vacation, and this place exceeded our expectations. The resort is recently built, and even though it was in soft opening, almost everything was open and functioning. The food quality was good—sometimes even very good—and the fresh seafood was very good as well. The buffet-style restaurants offered high-quality ingredients and well-prepared dishes, and we never encountered crowds. We visited in late November and enjoyed very pleasant weather, ranging from 24°C to 28°C, though it was quite windy, something to keep in mind. The sea was a bit choppy due to the wind, but we were always able to swim, and the water wasn’t dangerous or too cold. The coral reef was beautiful and quite colorful. There are also interesting places nearby for excursions, including a stunning nature reserve close by. The staff was incredibly kind and attentive, especially the managers, who demonstrated genuine care for the guests and a high level of professionalism. The younger staff were sometimes a bit inexperienced in guest interactions, but they always showed a very human and sincere side. The housekeeping team was exceptional: the place was spotless, including all the common areas, which is not something you see everywhere. Attention to detail was impressive. On my birthday, the staff worked with my wife to surprise me in our room, even providing a complimentary birthday cake with a personalized message! The pools are very beautiful, though they were cold during our stay. However, I imagine they’re perfect in summer. Some pools were heated, and those were pleasant. The gym was well-equipped and suitable for a workout. Our room was stunning, with an incredibly comfortable king-size bed and a huge, beautiful shower in the bathroom. We had a fantastic and relaxing time overall. I gave a 10 because, on top of that positive experience, the price-quality ratio was unbeatable.

My wife and I have stayed here a few times now and absolutely love staying at aurora bay marsa alam, the staff treat us more like family now rather than guests. We find all staff and management will and go out of their way to make our stay so excellent. The food is really good and there is always something for everyone. The grounds are kept really tidy, plus you don't get harassed when you go and look around in the shops on site which is always a bonus. The beach is only a very short walk to get to which is absolutely beautiful and again is always kept spotlessly clean, you can get drinks during the day from the beach bar and lunch at designated times, when on the beach don't forget to bring a mask and snorkel because the reef in the bay is so beautiful and not to be missed. And if you want to explore it even more then go scuba diving with ducks diving on the other side of the bay and they will sort you out and get you under the water to explore, my wife and I can't wait to get back and visit everyone at aurora bay real soon.

7 days of excellence. Hotel infrastructure is mind blowing, it resembles a little town! The bungalow was 10 metres from the beach, the kind housekeeper decorated our bed in the middle of the stay, very sweet gesture. The room was great and spacious. We had air-conditioning issue in the beginning but the technician arrived in 10 minutes and checked back a couple times to make sure it was working. Food was delicious and plentiful (13 hour of eating window every day is excessive). Food was made from scratch, fresh warm bread every day, everyone with every dietary needs will find something for themselves. Our favourite restaurant was Soprano. The restaurant staff certainly work very very hard! The beach is clean and shallow, with a decent snorkeling spot. The staff was top level. They found my lost earbuds at the gym, which I didn't realise I lost for 2 days, at the last 30 minutes before we left. Mr. Mustafa the Guest Relation Manager was also extra helpful and accommodating. We will come back here when we return to Marsa Alam and we will recommend the place to our friends and family.

We stayed for 3 nights and had a great experience - a relaxing end of our 2 week trip in Egypt. Staff were very nice, welcoming, smiling and service-minded. The house reef was beautiful with lots of coloful fishes. Our room was the best on our trip in Egypt, spacious, clean and a comfortable bed. Food was good, we are vegan and there were plenty of options. Of course youl can find more interesting food elsewhere in Egypt but we were overall very happy.

Staff are very friendly, especially in the restaurant. Animation team are very active and provide many activities on the pool and the beach.