Accessible Hotels in Zao Onsen

Big spacious room, provided everything you dont need to bring anything

We thoroughly enjoyed our stay. Having stayed at Zao Onsen thirty years ago when I worked in Japan, I wanted to share the Zao Onsen experience with my husband, and chose this hotel on the basis of the photos and reviews on Booking.com. On arrival, it all seemed very familiar. After experiencing the onsen bath, and the location of our room, I'm quite sure I had chosen the same hotel where I stayed back then! Obviously it has been quite recently refurbished, but there are some parts that don't change so much. We opted to have dinner at the hotel, which was excellent. Due to some confusion about exactly where the Z90 bus for Zao Onsen left Yamagata city,we missed the bus we wanted to take, so arrived around 6.45pm. (According to Google Maps, we could catch the Z90 from a stop about 50 yards from our previous hotel, but the reception staff there insisted we had to go to Yamagata station... so we missed the bus by one minute. After an hour and a half wait for the next one, the first stop after Yamagata station was, yes, you guessed it, 50 yards from our previous hotel!) As dinner is set out with fresh ingredients to be cooked at your table, you can't be later than 7pm. There is a shuttle bus from the hotel to Zao bus termius, but we didn't know about it, so walked to the hotel. Unfortunately, the short cut route we had planned was closed due to road works, so it was a much longer, and steeper, walk. The next morning, we got the shuttle bus to the bus terminus to return to Yamagata city. The onsen is really wonderful. Zao has a very special PH balance to the water. The bath at this onsen is superb.

free onsen. very close to ski rental shop and snowboarding instructor. fairly close to the ski ropes and the gondola to see the snow monster. has an equipment room to store your ski / snowboarding gears. nice authentic dinner and breakfast provided by the hotel.

Staff are friendly and they can speak simple English. Breakfast and dinner are delicious. Room is big and provided the charge cables. Spa is good. Also, there is a big car park on the ground floor.

The room was nice, extremely clean and with a great view of the mountains. I like that there was a coin/operated laundromat in the hotel. The location 200 m from Yamagata station is excellent.

The rooms where amazing , very clean and with a great view.

Nice comfortable rooms, ideal location just over the Yamagata station. From there you can go either by foot or by train to most of Yamagata's beautiful sights, such as Yamadera.

Easy access to/from JR Yamagata Station and within a short walking distance to local shops and restaurants. Good buffet breakfast, clean and comfortable rooms, and great staff.

The Breakfast is good enough as me and hubby both are vegetarian but the dinner are exceptional very well planned n delicious!! Defiantly will come back again!

Great rooms. We had both Japanese dinner and breakfast... what a treat!! The staff was wonderful as well. From the women's onsen you can see a cherry tree, and it happened to be in bloom! It was a truly extraordinary experience and worth the money.